VCF on VxRail：无法访问 SDDC UI

Summary: SDDC UI 无法正常工作并打开，并显示错误：“服务器无法启动。未能初始化 PSC 和/或 Postgres。有关更多详细信息，请查看 SDDC Manager UI 服务器日志” 检查后发现，随着 EAM 服务的证书续订，管理 VC 和工作负载域 VC 之间的复制已修复。  但是，SDDC UI 仍然无法访问。

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Symptoms

 从 oprationmanager.log

2025-02-05T18:12:23.772+0000 ERROR [common,67a3a67ee72d9729d20cf8098284c1f8,6979] [c.v.v.i.sync.utils.VcSyncManagerUtil,cs-exec-7] Error connecting to vCenter , with exception {}
     java.lang.RuntimeException: Received null updateSet from Vcenter framework should retry monitoring Hostname-8

     VError: PSC Initilization attempt "9" failed: Failed to initiate PSC: Primary psc init failed and failover psc init also failed: Unable to retrieve iDP Metadata: 500
     at Object.initializationPscError (/opt/vmware/vcf/sddc-manager-ui-app/server/src/errors/VCFError.js:100:5)
     at attemptPSCInitWithRetry (/opt/vmware/vcf/sddc-manager-ui-app/server/src/services/pscUtils.js:108:46)

      Unable to create jsch CLI session ...
       com.jcraft.jsch.JSchException: reject HostKey: [Node_FQDN_or_IP] ...
       at com.jcraft.jsch.Session.checkHost(Session.java:789)
        at com.jcraft.jsch.Session.connect(Session.java:345)

Cause

可以出于各种原因在节点上更改主机密钥，包括但不限于：

  • 从备份还原。
  • 手动重建
  • 手动干预以更改主机密钥

由于此更改密钥，SDDC Manager 无法通过 SSH 连接到一个或多个有问题的节点以运行尝试的工作流，因为它预期的主机密钥与节点提供的内容不匹配。

Resolution

使用“fix_known_hosts.sh”脚本修复主机密钥问题。

如何更新 SDDC Manager 上的 SSH 主机密钥。

https://knowledge.broadcom.com/external/article/316028 [knowledge.broadcom.com]

Affected Products

VxRail G Series Nodes, VxRail E Series Nodes, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P Series Nodes, VxRail P570 VCF, VxRail P570F VCF

Products

VxRail P580N VCF, VxRail S Series Nodes, VxRail S570 VCF, VxRail V Series Nodes, VxRail V570 VCF, VxRail V570F VCF
Article Properties
Article Number: 000284842
Article Type: Solution
Last Modified: 18 Mar 2025
Version:  1
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