Avamar: How to resolve the issue of high disk usage or a full root partition

1. Log in to the affected utility node or the single node as an admin user
2. Download the goav tool. Reference KB GoAV Product Tool for Management and Troubleshooting
3. Elevate you privileges to the root user 

su

4. Run the goav tool with the following options:

./goav system disk-cleaner

Sample output:

./goav system disk-cleaner
===========================================================
GoAv    :        1.94
Avamar  :        19.12
Date    :        03 Apr 2025 14:12 EDT
===========================================================
COMMAND :  ./goav system disk-cleaner
NOTE: This tool was created and is maintained by the ISG Support Tools team
===========================================================

===== Disk cleaner 1.2.0 =====

Analyzing disk space usage...

Filesystem        Size    Used   Avail Use% Mounted on
ext2/ext3        10 GB  6.6 GB  3.3 GB  66% /

Available disk space on root partition: 3.3 GB

===> Checking common files....
Checking: /root/0.*
Checking: /root/tmp
Checking: /root/temp
Checking: /root/*.log
Checking: /root/*.tar.gz
Checking: /root/*.tar
Checking: /root/*.tgz
Checking: /root/*.rpm
Checking: /root/*.txt
Checking: /root/*.cap
Checking: /root/*.out
Checking: /usr/local/avamar-tomcat/webapps/ROOT/logBundle/*.zip
Checking: /root/.avamardata/var/mc/cli_log/*
Checking: /tmp/*.tab
Checking: /tmp/proactive_check*.tmp
Checking: /space/avamar/var/mc/server_tmp/axis2-tmp-*
Checking: /space/avamar/var/mc/server_tmp/jetty-tmp-*
Checking: /usr/local/avamar/java*.hprof

Found files that should be safe to delete. Total disk space used by files: 605 kB

Do you want to see the list of files and directories? (y/n): y

/root/actual_os_rpmlist.txt - 88 kB
/root/dd_tcpdump.txt - 167 kB
/tmp/proactive_check-20221207-161205.tmp - 150 kB
/tmp/proactive_check-20221209-181248.tmp - 150 kB
/tmp/proactive_check_bg1-20221207-161205.tmp - 25 kB
/tmp/proactive_check_bg1-20221209-181248.tmp - 25 kB
/tmp/proactive_check_bg2-20221207-161205.tmp - 596 B
/tmp/proactive_check_bg2-20221209-181248.tmp - 520 B

Do you want to permanently delete the files? (y/n/q - quits the program): y

Deleted file: /root/actual_os_rpmlist.txt
Deleted file: /root/dd_tcpdump.txt
Deleted file: /tmp/proactive_check-20221207-161205.tmp
Deleted file: /tmp/proactive_check-20221209-181248.tmp
Deleted file: /tmp/proactive_check_bg1-20221207-161205.tmp
Deleted file: /tmp/proactive_check_bg1-20221209-181248.tmp
Deleted file: /tmp/proactive_check_bg2-20221207-161205.tmp
Deleted file: /tmp/proactive_check_bg2-20221209-181248.tmp

Do you want to check and create symlinks? (y/n/q - quits the program): y

===> Checking symlinks....

Checking /usr/local/avamar/tmp

Directory /usr/local/avamar/tmp does not exist.

Do you want to create a symlink /usr/local/avamar/tmp -> /data01/avamar/tmp? (y/n/q - quits the program): y

Copying files and creating a symlink to /data01/avamar/tmp

Checking /usr/local/avamar/src

/usr/local/avamar/src is already a symlink to /data01/avamar/src

Do you want to check for unused Tomcat directories? (y/n/q - quits the program): y

===> Checking for unsused Tomcat directories....

The current Tomcat directory is /usr/local/avamar-tomcat-8.5.55

No unused Tomcat directories were found.

Do you want to check for unused kernel modules? (y/n/q - quits the program): y

===> Checking for unused kernel modules....

Current kernel version: 4.12.14-122.12-default

No unused kernel modules directories were found.

Do you want to move Proxy Mount Manager files if applicable? (y/n/q - quits the program): y

===> Moving Proxy Mount Manager files if applicable....

===== All operations have been completed =====

Available disk space on root partition: 4.1 GB

===============================
====     IMPORTANT!!!!     ====
===============================
Please carefully check the available disk space.

If the available disk space is still too low, the reserved block percentage can be set from the default 5% to a lower value.
Using this option is dangerous! Please use it as a last resort ONLY!!!

Do you want to adjust the reserved blocks percentage? (y/n): y

===== Disk space usage after making all changes =====

Filesystem        Size    Used   Avail Use% Mounted on
ext2/ext3        10 GB  5.9 GB  4.3 GB  58% /

Available disk space on root partition: 4.3 GB

Disk space recovered: 953 MB

Please review all changes. You may want to make additional adjustments manually.

Have a nice day!