Alienware Area-51 液晶屏在插拔显示器后变黑或失真

Summary: 当反复插入外接显示器后再拔下外接显示器时,Alienware Area-51 的内部液晶显示器可能会变黑或变形。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Alienware 16 Area-51 AA16250或 Alienware 18 Area-51 AA18250的液晶显示器可能会间歇性变黑或失真。仅当计算机在从 BIOS 禁用混合模式后设置了独立显卡模式时,才会发生这种情况。当外接显示器反复插入,然后从 HDMI 或 USB Type-C 端口拔下时,会出现此问题。

受影响的平台:

  • Alienware 16 Area-51 AA16250
  • Alienware 18 Area-51 AA18250

Cause

当显示器热插入计算机时,显示器的亮度设置未激活。

Resolution

在计算机上更新到 NVIDIA 显卡驱动程序版本 32.0.15.7290、A01 或更高版本可解决该问题。要下载并安装驱动程序,请参阅 如何下载和安装戴尔驱动程序和固件

Affected Products

Alienware 16 Area-51 AA16250, Alienware 18 Area-51 AA18250
Article Properties
Article Number: 000305461
Article Type: Solution
Last Modified: 02 Sep 2025
Version:  3
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