NVIDIA GeForce RTX 50 系列出现蓝屏错误0X10E或0x116

Summary: BSOD VIDEO_MEMORY_MANAGEMENT_INTERNAL(错误代码:0x10E) 或 VIDEO_TDR_FAILURE (0x116) 时,在电源管理模式唤醒期间(Alienware 笔记本电脑上安装了较低的内存大小)。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

计算机显示 BSOD_VIDEO_MEMORY_MANAGEMENT_INTERNAL(0X10E) 和 VIDEO_TDR_FAILURE(0x116) 错误消息。

受影响的平台:

  • Alienware 16 Area-51 AA16250
  • Alienware 16 Aurora AC16250
  • Alienware 16X Aurora AC16251
  • Alienware 18 Area-51 AA18250

Cause

0x10e或0x116蓝屏错误指示计算机冷启动期间 GPU 电源管理模式切换,但无法正确响应。

Resolution

计算机上的驱动程序更新到 版本 573.24 或更高版本可解决此问题。要下载并安装驱动程序,请参阅 如何下载和安装戴尔驱动程序和固件

Affected Products

Alienware 16 Area-51 AA16250, Alienware 18 Area-51 AA18250, Alienware 16 Aurora AC16250, Alienware 16X Aurora AC16251
Article Properties
Article Number: 000325268
Article Type: Solution
Last Modified: 15 Sep 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.