NMM 交換無法列出儲存集
Summary: Microsoft NetWorker Manager （NMM） Exchange 無法列出儲存集。當使用者密碼具有 Unicode 字元時，出現 Exchange2010 Shell 介面未初始化錯誤。
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Symptoms
使用 NetWorker Module for Microsoft （NMM） 設定 Exchange 備份。
使用 NMM Exchange 管理員組態工具設定備份。使用者成功，但嘗試列出儲存集失敗，並顯示以下錯誤：
Command line: C:\Program Files\EMC NetWorker\nsr\bin\nsrnmmsv.exe -v -P
169327:nsrnmmsv: Exchange2010 Shell interface is unavailable. This may indicate that the powershell library was not properly registered.
111867:nsrnmmsv:Exchange2010 Shell interface is not initialised.
145370:nsrnmmsv: Initialization error -- Exchange shell failed to initialize. Required for Exchange.
181314:nsrnmmsv:Unable to initialize Exchange Management Powershell with configured Exchange Backup Username. Validate the Exchange Backup User using NMM Exchange Admin Configuration tool before proceeding.
117296:nsrnmmsv: Failed to list supported save sets.
139524:nsrnmmsv: Unable to list save sets.
102333:nsrnmmsv: Exiting with failure.
Cause
使用具有 Unicode 字元的密碼時，NetWorker 無法取得 PowerShell 介面。例如：§
需要 PowerShell 介面才能執行交換命令，例如 Get-Mailboxdatabase ...等等。
Resolution
變更使用者帳戶密碼以避免使用 Unicode 字元。
Affected Products
NetWorker Module for MicrosoftArticle Properties
Article Number: 000325587
Article Type: Solution
Last Modified: 17 Jul 2025
Version: 2
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