PowerVault: ME5 and HBA465e, Inability to Add Shared Cluster Disks

Summary: When a PowerVault ME5 storage array is connected using an HBA465e adapter on Windows Server 2022 or 2025, it is not possible to add shared cluster disks.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Attempts to add cluster disks result in the following error message:

"No disks suitable for cluster disks were found. For diagnostic information about disks available to the cluster, use the Validate a Configuration Wizard to run Storage tests."

Windows Failover Cluster Manager

 

Cause

The shared storage cluster incorrectly identifies the HBA465e as a RAID controller rather than as a Host Bus Adapter (HBA), which prevents the addition of shared cluster disks.

Resolution

To enable support for shared storage with the Direct Attached HBA465e adapter, a registry modification is required:

Warning: Modifying the Windows registry can cause serious system issues if not performed correctly. It is recommended to back up the registry before making any changes.

To add the required registry key:

  1. Open the Registry Editor (regedit.exe).
  2. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ClusDisk\Parameters
  3. Right-click Parameters and select New
  4. Select DWORD and give a new value: AllowBusTypeRAID
  5. Once the key is created, give it a value of 0x01.
  6. Click OK.
  7. Close the Registry Editor.
  8. Restart the system.

Affected Products

Host Bus Adapter HBA465e Adapter, PowerVault ME5012, PowerVault ME5024, PowerVault ME5084, PowerVault ME512, PowerVault ME5212, PowerVault ME5224, PowerVault ME524, PowerVault ME5284

Products

PowerVault ME584
Article Properties
Article Number: 000343322
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  5
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