PowerStore: Stale Global Storage Discovery IP Check
Summary: This article describes the PowerStore alert for "Stale Global Storage Discovery IP Check."
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Symptoms
A health check in the RxDefinitions package detects this issue. The alert 0x03700103 was raised for:
"Detected stale IPs in the portal list of remote RTPs."
Cause
During the PowerStore Add Appliance (AA) process, the Global Storage Discovery IP (GSIP) configured on the primary appliance is automatically propagated to the portal list of the newly added (secondary) appliance. However, following a Non-Disruptive Upgrade (NDU) to version 4.x, if the GSIP is manually updated or reconfigured, the previous IP address is not automatically removed from the portal list on the secondary appliance. This results in a stale GSIP entry, which can cause subsequent Add Appliance operations to fail.
Resolution
This issue is resolved in PowerStoreOS version 4.2
Contact Technical Support to review the underlying cause of the error to determine the best course of action. Mention this KB article ID to expedite processing.
Additional Information
See KB 000193518 PowerStore: RxDefinitions Issues Landing Page for more information about the health check mechanism, the RxDefinitions package, and a complete list of RxDefinitions alerts
Affected Products
PowerStoreArticle Properties
Article Number: 000344909
Article Type: Solution
Last Modified: 08 Sep 2025
Version: 1
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