iDRAC Service Module Unified Support Matrix—iSM 5.0.1, iSM 5.1.0, iSM 5.2.0, iSM 5.3.0, iSM 5.3.1, iSM 5.4.0, and iSM 5.4.2

Summary: This unified support matrix provides information about the technical features, DUPs, operating systems, and hypervisors supported by the iSM 5.x.x series on the 14G, 15G, and 16G PowerEdge servers. It lists key features—OS integration, SNMP alerting, telemetry, and RAID support—and indicates their compatibility with Windows, Linux operating systems, and VMware ESXi hypervisor. This matrix helps IT administrators quickly assess version-specific capabilities, plan upgrades, and ensure consistent server management across environments. ...

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This table provides a comparison of technical features supported across various versions of the iDRAC Service Module (iSM) 5.x series. It highlights feature availability across Windows and Linux operating systems, as well as compatibility with hypervisors such as VMware ESXi and Microsoft Hyper-V. Also, it outlines support across PowerEdge server generations such as 14G, 15G, and 16G.

NOTE: ** Indicates that the feature is available only 16G PowerEdge servers.
Table 1: Features supported by iSM 5.x.x series on different operating systems and hypervisors
Features iSM 5.0.1 iSM 5.1.0 iSM 5.2.0 iSM 5.3.0 iSM 5.3.1 iSM 5.4.0 iSM 5.4.2 Supported PowerEdge Server Generations
Sharing operating system information Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Lifecycle Controller Log replication Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Automatic system recovery or watchdog Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Windows Management Instrumentation Providers Windows only Windows only Windows only Windows only Windows only Windows only Windows only 14G, 15G, 16G**
Prepare to remove NVMe device through iDRAC Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
SupportAssist collection from host operating system Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Operating system and application data Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Remote iDRAC hard reset Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
iDRAC access using Host OS Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only 14G, 15G, 16G
In-Band support for iDRAC SNMP alerts Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Network interface monitoring support through Redfish client Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Enable WS-Man remotely Windows only Windows only Windows only Windows only Windows only Windows only Windows only 14G, 15G, 16G**
FullPowerCycle Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
In-Band SNMP get Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only 14G, 15G, 16G
Live VIB installation VMware ESXi only VMware ESXi only VMware ESXi only VMware ESXi only VMware ESXi only VMware ESXi only VMware ESXi only 14G, 15G, 16G
SupportAssist anonymous collection report Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
iDRAC UI launcher Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only 14G, 15G, 16G
IPv6 support Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only 14G, 15G, 16G
Auto dispatch for selective events Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
SupportAssist collection with selective PII Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Single Sign-on (SSO) Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only 14G, 15G, 16G
Autoupdate iSM installation Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only Windows and Linux only 14G, 15G, 16G
Server storage(S2D) correlation Windows only Windows only Windows only Windows only Windows only Windows only Windows only 14G, 15G, 16G**
S.M.A.R.T monitoring in AHCI Mode Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
S.M.A.R.T monitoring in software RAID mode Windows only Windows only Windows only Unsupported Windows only Windows only Windows only 14G, 15G, 16G**
OMSA SNMP alerts mapping Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Software RAID Windows only Windows only Windows only Windows only Windows only Windows only Windows only 14G, 15G, 16G**
Software RAID to assign or unassign dedicated or global hot spare Unsupported Unsupported Unsupported Unsupported Windows only Windows only Windows only 14G, 15G, 16G
Isolation of OS to iDRAC Pass-through Independent feature Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Linux only Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi Windows, Linux, and VMware ESXi 14G, 15G, 16G
Containerization of iSM Unsupported Linux only Linux only Linux only Linux only Linux only Linux only 14G, 15G, 16G
Metric Injection (Host OS Telemetry) Unsupported Windows and Linux Windows, Linux, and VMware ESXi (8.0 U3 and later) Windows, Linux, and VMware ESXi (8.0 U3 and later) Windows, Linux, and VMware ESXi (8.0 U3 and later) Windows, Linux, and VMware ESXi (8.0 U3 and 9.0) Windows, Linux, and VMware ESXi (8.0 U3 and 9.0) 14G, 15G, 16G

This table provides a list of 14G, 15G, and 16G PowerEdge servers supported by different DUPs of iDRAC Service Module (iSM) 5.x.x series.

Table 2: iSM 5.x.x DUPs supported by PowerEdge Servers
iSM DUPs supported by PE Servers iSM 5.0.1 iSM 5.1.0 iSM 5.2 iSM 5.3.0 iSM 5.3.1 iSM 5.4.0 iSM 5.4.2
PowerEdge 14G Servers None All 14G PowerEdge servers All 14G PowerEdge servers All 14G PowerEdge servers All 14G PowerEdge servers All 14G PowerEdge servers All 14G PowerEdge servers
PowerEdge 15G Servers Only PowerEdge XR4510c and PowerEdge XR4520c All 15G PowerEdge servers All 15G PowerEdge servers All 15G PowerEdge servers All 15G PowerEdge servers All 15G PowerEdge servers All 14G PowerEdge servers
PowerEdge 16G Servers
  • PowerEdge C6600
  • PowerEdge XR4520c
  • PowerEdge C6620
  • PowerEdge MX760c
  • PowerEdge R660
  • PowerEdge R760
  • PowerEdge R6615
  • PowerEdge R6625
  • PowerEdge R7615
  • PowerEdge R7625
  • Precision R7960
 All 16G PowerEdge servers All 16G PowerEdge servers All 16G PowerEdge servers All 16G PowerEdge servers All 16G PowerEdge servers All 16G PowerEdge servers
PowerEdge 17G Servers None None None None None None None

Operating systems and hypervisors supported by iSM 5.x.x series

This table provides a list of operating systems and hypervisors supported by iSM 5.0.1.0 on 14G, 15G, and 16G PowerEdge servers.

Table 3: iSM 5.0.1—Supported operating systems and hypervisors on 14G, 15G, and 16G PowerEdge Servers
Supported OSs and hypervisors 14G 15G 16G COS
Microsoft Windows Server 2019 Unsupported Supported Supported Unsupported
Microsoft Windows Server 2022 Unsupported Supported Supported Unsupported
Ubuntu Server 22.04 LTS** Unsupported Supported Supported Unsupported
SUSE Linux Enterprise Server 15 SP4 Unsupported Supported Supported Unsupported
Red Hat Enterprise Linux 8.6** Unsupported Supported Supported Unsupported
Red Hat Enterprise Linux 9.0 Unsupported Supported Unsupported Unsupported
VMware vSphere 7.0 U3 Unsupported Supported Supported Unsupported
VMware vSphere 8.0 Supported Supported Supported Unsupported
Microsoft Windows 10 22H2** Unsupported Unsupported Unsupported Supported
Microsoft Windows 11 21H2/22H2** Unsupported Unsupported Unsupported Supported
NOTE: **Indicates the Client Operating Systems (COSs) that are supported by iSM 5.0.1.0 on the Precision R7960 systems.

This table provides a list of operating systems and hypervisors supported by iSM 5.1.0.0 on 14G, 15G, and 16G PowerEdge servers.

Table 4: iSM 5.1.0.0—Supported operating systems and hypervisors on 14G, 15G, and 16G PowerEdge Servers
Supported OSs and hypervisors 14G 15G 16G RTOS COS
Microsoft Windows Server 2019 Supported Supported Supported Unsupported Unsupported
Microsoft Windows Server 2022 Supported Supported Supported Unsupported Unsupported
Ubuntu Server 22.04 LTS** Supported Supported Supported Unsupported Supported
SUSE Linux Enterprise Server 15 SP4* Supported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 8.6** Supported Unsupported Supported Unsupported Supported
Red Hat Enterprise Linux 8.7* Supported Supported Unsupported Supported Unsupported
Red Hat Enterprise Linux 9.0 Unsupported Unsupported Supported Unsupported Unsupported
Red Hat Enterprise Linux 9.1* Supported Supported Unsupported Supported Unsupported
VMware vSphere 7.0 U3 Supported Supported Supported Unsupported Unsupported
VMware vSphere 8.0 Supported Supported Supported Unsupported Unsupported
Microsoft Windows 10 22H2** Unsupported Unsupported Unsupported Unsupported Supported
Microsoft Windows 11 21H2/22H2** Unsupported Unsupported Unsupported Unsupported Supported
NOTE:PowerEdge XE9680 server is unsupported on Microsoft Windows operating systems.
NOTE:
*Indicates the Real Time Operating Systems (RTOS) that are supported by iSM 5.1.0.0 on R650, R750, XR11, and XR12 servers.
**Indicates the Client Operating Systems (COSs) that are supported by iSM 5.1.0.0 on Precision R7920 and Precision R7960 systems.

This table provides a list of operating systems and hypervisors supported by iSM 5.2.0.0 on 14G, 15G, and 16G PowerEdge servers.

Table 5:iSM 5.2.0.0—Supported operating systems and hypervisors on 14G, 15G, and 16G PowerEdge Servers
Supported OSs and hypervisors 14G 15G 16G RTOS COS
Microsoft Windows Server 2019 Supported Supported Supported Unsupported Unsupported
Microsoft Windows Server 2022 Supported Supported Supported Unsupported Unsupported
Ubuntu Server 22.04.2 LTS Supported Supported Supported Unsupported Unsupported
SUSE Linux Enterprise Server 15 SP5* Supported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 8.8* Supported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 9.2* Supported Supported Supported Supported Unsupported
VMware vSphere 7.0 U3 Supported Supported Supported Unsupported Unsupported
VMware vSphere 8.0 U1 Supported Supported Supported Unsupported Unsupported
Microsoft Windows 10 22H2** Unsupported Unsupported Unsupported Unsupported Supported
Microsoft Windows 11 21H2/22H2** Unsupported Unsupported Unsupported Unsupported Supported
Red Hat Enterprise Linux 8.6** Unsupported Unsupported Unsupported Unsupported Supported
Ubuntu Desktop 22.04 LTS** Unsupported Unsupported Unsupported Unsupported Supported
NOTE:
* Indicates the Real Time Operating Systems (RTOS) that are supported by iSM 5.2.0.0 on R650, R750, XR11, and XR12 servers.
** Indicates the Client Operating Systems (COSs) that are supported by iSM 5.2.0.0 on Precision R7920 and Precision R7960 systems.

This table provides a list of operating systems and hypervisors supported by iSM 5.3.0.0 on 14G, 15G, and 16G PowerEdge servers.

Table 6: iSM 5.3.0.0—Supported operating systems and hypervisors on 14G, 15G, and 16G PowerEdge Servers
Supported OSs and hypervisors 14G 15G 16G RTOS COS
Microsoft Windows Server 2019 Supported Supported Supported Unsupported Unsupported
Microsoft Windows Server 2022 Supported Supported Supported Unsupported Unsupported
Ubuntu Server 22.04.2 LTS Supported Supported Supported Unsupported Unsupported
SUSE Linux Enterprise Server 15 SP6 Unsupported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 8.10 Unsupported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 9.4 Unsupported Supported Supported Supported Unsupported
VMware vSphere 7.0 U3 Supported Supported Supported Unsupported Unsupported
VMware vSphere 8.0 U3 Supported Supported Supported Unsupported Unsupported
Microsoft Windows 10 22H2** Unsupported Unsupported Unsupported Unsupported Supported
Microsoft Windows 11 21H2/22H2** Unsupported Unsupported Unsupported Unsupported Supported
Red Hat Enterprise Linux 8.6** Unsupported Unsupported Unsupported Unsupported Supported
Ubuntu Desktop 22.04 LTS** Unsupported Unsupported Unsupported Unsupported Supported
NOTE:
* Indicates the Real Time Operating Systems (RTOS) that are supported by iSM 5.3.0.0 on R650, R750, XR11, XR12, and XR5610 servers.
** Indicates the Client Operating Systems (COSs) that are supported by iSM 5.3.0.0 on Precision R7920 and Precision R7960 systems.

This table provides a list of operating systems and hypervisors supported by iSM 5.3.1.0 on 14G, 15G, and 16G PowerEdge servers.

Table 7: iSM 5.3.1.0—Supported operating systems and hypervisors on 14G, 15G, and 16G PowerEdge Servers
Supported OSs and hypervisors 14G 15G 16G RTOS COS
Microsoft Windows Server 2019 Supported Supported Supported Unsupported Unsupported
Microsoft Windows Server 2022 Supported Supported Supported Unsupported Unsupported
Ubuntu Server 22.04.2 Supported Supported Supported Unsupported Unsupported
SUSE Linux Enterprise Server 15 SP6* Unsupported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 8.10* Unsupported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 9.4* Unsupported Supported Supported Supported Unsupported
VMware vSphere 7.0 U3 Supported Supported Supported Unsupported Unsupported
VMware vSphere 8.0 U3 Supported Supported Supported Unsupported Unsupported
Microsoft Windows 10 22H2** Unsupported Unsupported Unsupported Unsupported Supported
Microsoft Windows 11 21H2/22H2** Unsupported Unsupported Unsupported Unsupported Supported
Red Hat Enterprise Linux 8.6** Unsupported Unsupported Unsupported Unsupported Supported
Ubuntu Desktop 22.04 LTS** Unsupported Unsupported Unsupported Unsupported Supported
NOTE:
* Indicates the Real Time Operating Systems (RTOS) that are supported by iSM 5.3.1.0 on R650, R750, XR11, XR12, and XR5610 servers.
** Indicates the Client Operating Systems (COSs) that are supported by iSM 5.3.1.0 on Precision R7920 and Precision R7960 systems.

This table provides a list of operating systems and hypervisors supported by iSM 5.4.0.0 on 14G, 15G, and 16G PowerEdge servers.

Table 8: iSM 5.4.0.0—Supported operating systems and hypervisors on 14G, 15G, and 16G PowerEdge Servers
Supported OSs and hypervisors 14G 15G 16G RTOS COS
Microsoft Windows Server 2019 Supported Supported Supported Unsupported Unsupported
Microsoft Windows Server 2022 Supported Supported Supported Unsupported Unsupported
Microsoft Windows Server 2025 Limited*** Supported Supported Unsupported Unsupported
Red Hat Enterprise Linux 8.10 Unsupported Supported Supported Supported Unsupported
Red Hat Enterprise Linux 9.4 Unsupported Supported Supported Supported Unsupported
SUSE Linux Enterprise Server 15 SP6 Unsupported Supported Supported Supported Unsupported
Ubuntu Server 24.04 LTS Unsupported Supported Supported Unsupported Unsupported
VMware vSphere 7.0 U3 Supported Supported Supported Unsupported Unsupported
VMware vSphere 8.0 U3 Supported Supported Supported Unsupported Unsupported
VMware vSphere 9.0 Unsupported Supported Supported Unsupported Unsupported
Microsoft Windows 10 22H2 Unsupported Unsupported Unsupported Unsupported Supported
Microsoft Windows 11 21H2/22H2/23H2 Unsupported Unsupported Unsupported Unsupported Supported
Red Hat Enterprise Linux 8.6 Unsupported Unsupported Unsupported Unsupported Supported
Ubuntu Desktop 24.04 LTS Unsupported Unsupported Unsupported Unsupported Supported
NOTE:
*Indicates the Real Time Operating Systems (RTOS) that are supported by iSM 5.4.0.0 on R650, R750, XR11, XR12, and XR5610 servers.
**Indicates the Client Operating Systems (COSs) that are supported by iSM 5.4.0.0 on Precision R7920 and Precision R7960 systems.
***Limited indicates that not all the OS features are available on all the 14G servers.

This table provides a list of operating systems and hypervisors supported by iSM 5.4.2.0 on 15G and 16G PowerEdge servers.

Table 8: iSM 5.4.2.0—Supported operating systems and hypervisors on 15G and 16G PowerEdge Servers
Supported OSs and hypervisors 15G 16G
Microsoft Windows Server 2022 Supported Supported
Microsoft Windows Server 2025 Supported Supported
Red Hat Enterprise Linux 9.6 Supported Supported
Red Hat Enterprise Linux 10 Supported Supported
SUSE Linux Enterprise Server 15 SP7 Supported Supported
Ubuntu Server 24.04.2 Supported Supported
VMware vSphere 8.0 U3 Supported Supported
VMware vSphere 9.0 Supported Supported

Before installing iSM 5.x.x series application on a PowerEdge server, ensure that you have the following:

  • One of the supported operating systems.
  • Minimum 2 GB RAM.
  • Minimum 512 MB hard drive space.
  • Administrator rights.
  • The Remote Network Driver Interface Specification (RNDIS) capability for discovering a network device over USB.

Affected Products

iDRAC Service Module, iDRAC Service Module 5.x

Products

iDRAC Service Module 1.x, iDRAC Service Module 2.x, iDRAC Service Module 4.x, iDRAC Service Module 3.x
Article Properties
Article Number: 000354729
Article Type: How To
Last Modified: 01 Sep 2025
Version:  8
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