PowerStore Alert: Stale Software Packages Detected

In certain scenarios, the PowerStore Automatic Download feature can leave software packages in the appliance that, over time, become stale and unnecessarily take up space on internal system directories used for appliance operations.

Upon encountering this, the PowerStore raises alert 0x03700103 "Stale Software Package Check"

Note:

• The alert identifies the nodes with stale packages and also identifies the node from which the check was initiated. 
• This information is provided in the "Components" portion of the alert message:

Stale software packages detected. KB# 000370624. Components: (node_b: node_a )

 In the example above, the check was initiated from Node B and Node A contains stale packages  If both Node A and Node B contain stale packages and the alert message would show as follows:

Stale software packages detected. KB# 000370624. Components: (node_b: node_b node_a)

When PowerStore downloads software packages using the Automatic Download feature, the files are temporarily stored in internal system directories.  Normally, after a successful download, these files are processed and removed.  However, issues like network disruptions can result in partial downloads, leaving incomplete files behind in these directories.

This Alert notification includes Auto-Repair capabilities that can be enabled or disabled from PowerStore Manager (GUI) -> Settings -> Support -> Auto-Repair

If Auto-Repair is already enabled:

• The PowerStore will automatically fix the problem and clear the alert if the remediation is successful.

If Auto-Repair is disabled:

• Manually initiate the auto repair process for this alert from PowerStore Manager -> Monitoring -> Health Checks -> Stale Software Packages Check -> Repair

If the manual repair fails or the alert persists with Auto-Repair enabled, contact Technical Support for review of the underlying cause and to determine the best course of action.  Mention this KB article ID to expedite processing. 

KB 000214752 - PowerStore: Landing Page for In Market off-release System Health Checks