Dell Rugged 平板電腦 LCD 幽靈觸控問題
Summary: 如果電源在上蓋闔上模式時開啟或從睡眠模式恢復，就會發生 LCD 重影觸控問題。這會發生在 Dell Pro Rugged 10 平板電腦RA00260、Dell Pro Rugged 12 平板電腦RA02260、Latitude 7230 Rugged Extreme 平板電腦和 Latitude 7030 Rugged Extreme 平板電腦上。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
平板電腦會檢測不是由用戶進行的輸入。
受影響的平台：
- Dell Pro Rugged 10 平板電腦RA00260
- Dell Pro Rugged 12 平板電腦RA02260
- Latitude 7030 Rugged Extreme 平板電腦
- Latitude 7230 Rugged Extreme 平板電腦
Cause
鍵盤擴充基座的導電材料被視為不正確的觸控基準，蓋上關上電源開啟，以觸發鬼觸控症狀。
Resolution
在電腦上更新 BIOS A01 版或更新版本可解決問題。若要下載和安裝 BIOS，請參閱 Dell BIOS 與 UEFI 更新下載與安裝指南。
Affected Products
Dell Pro Rugged 10 Tablet RA00260, Dell Pro Rugged 12 Tablet RA02260, Latitude 7030 Rugged Extreme Tablet, Latitude 7230 Rugged Extreme TabletArticle Properties
Article Number: 000375810
Article Type: Solution
Last Modified: 28 Oct 2025
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.