Dell 電腦無法完成 POST,出現 LED 錯誤代碼 1 個琥珀色、8 個白色

Summary: 瞭解 Dell 電腦間歇性地無法完成開機自我測試 (POST),且 LED 代碼顯示一個琥珀色和八個白色,表示發生災難性錯誤。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影響的平台:

  • Dell Pro 直立式 Plus QBT1250
  • Dell Pro 直立式QCT1250
  • Dell 直立式ECT1250
  • Dell Pro Max Micro FCM2250
  • Dell Pro Micro Plus QBM1250
  • Dell Pro Micro QCM1250
  • Dell Pro 24 All-in-One Plus QB24250
  • Dell Pro 24 多合一QC24250
  • Dell Pro 24 多合一QC24251
  • Dell Pro Slim Plus QBS1250
  • Dell Pro 薄型QCS1250
  • Dell 薄型ECS1250
  • Dell Pro Max 薄型FCS1250

Cause

Intel IPF 驅動程式:

  • 在事件檢視器中錯誤地將警告標記為錯誤訊息
  • 觸發災難性錯誤 (CATERR),一個琥珀色和八個白色
  • 封鎖電腦從新式待命狀態恢復

Resolution

注意:開始更新之前,請先執行下列步驟:
  • 備份所有個人資料。如需更多資訊,請參閱 備份與還原
  • 確定電源仍連接至桌上型電腦。

將電腦上的 Intel 創新平台架構和供應商套件驅動程式更新至版本 2.2.10205.3621、A07 或更新版本,以及將 Intel Dynamic Tuning Driver 更新至版本 9.0.11910.61833、A05 或更新版本,便可解決此問題。若要下載並安裝驅動程式,請參閱 驅動程式更新指南

Affected Products

Dell Slim ECS1250, Dell Tower ECT1250, Dell Pro Max Micro FCM2250, Dell Pro Max Slim FCS1250, Dell Pro 24 All-in-One Plus QB24250, Dell Pro Micro Plus QBM1250, Dell Pro Slim Plus QBS1250, Dell Pro Tower Plus QBT1250, Dell Pro 24 All-in-One QC24250 , Dell Pro 24 All-in-One QC24251, Dell Pro Micro QCM1250, Dell Pro Slim QCS1250, Dell Pro Tower QCT1250 ...
Article Properties
Article Number: 000385726
Article Type: Solution
Last Modified: 01 Dec 2025
Version:  3
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