What is Dell Encryption External Media

This guide gives a brief description on the functions and features of Dell Encryption External Media.

Affected Products:

• Dell Encryption External Media
• Dell Data Protection External Media Edition

Affected Versions:

• 8.0.0 and Later

Affected Operating Systems:

• Windows

The following are common questions that are asked about Dell Encryption External Media.

How do I download Dell Encryption External Media?

Dell Encryption External Media is in the download for Dell Encryption Enterprise and can be downloaded from Dell Support. For more information, refer to How to Download Dell Encryption Enterprise or Dell Encryption Personal.

How do I identify the version of the master installer?

The master installer version may be identified to verify system requirements and more. For more information, refer to How to Identify the Version of the Dell Data Security Master Installer.

How do I extract the child installers from the master installer?

Child installers may be extracted from the master installer to install Dell Encryption External Media. For more information, refer to How to Extract Child Installers from the Dell Data Security Master Installer.

How do I identify the version of Dell Encryption External Media?

The version of Dell Encryption External Media can be identified using the user interface (UI) or the installer. For more information, refer to How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version.

How do I identify the version of Dell Encryption External Media from a protected storage device?

The version of Dell Encryption External Media can be identified using the user interface (UI) or the installer. For more information, refer to How to Identify the Dell Encryption External Media Version.

What are Dell Encryption External Media system requirements?

Dell Encryption External Media system requirements differ between versions. For more information, refer to Dell Encryption Enterprise System Requirements.

What Windows 10 feature updates are compatible?

For supported Windows 10 feature updates, refer to Dell Data Security Windows Version Compatibility.

How do I install Dell Encryption External Media?

Dell Encryption External Media can be installed through the Windows user interface (UI) or through the command line. For more information, refer to How to Install Dell Encryption External Media.

How do I check for policy updates for Dell Encryption External Media?

Dell Encryption External Media can manually check for policy updates. For more information, refer to How to Check for Policy Updates for Dell Data Security.

What Dell Data Security products are using SHA1 signing certificates?

Secure hash algorithm 1 (SHA1) code-signing certificates are no longer valid. For more information, refer to SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

How do I collect logs to troubleshoot Dell Encryption External Media?

The log collection process for Dell Encryption External Media uses an application that is called DiagnosticInfo.exe. For more information, refer to How to Collect Logs for Dell Data Security Using DiagnosticInfo.

How do I decrypt and remove Dell Encryption External Media from a protected storage device?

Dell Encryption External Media requires policies be disabled from the Dell Data Security (formerly Dell Data Protection) server before decryption. For more information, refer to How to Decrypt External Media Managed by Dell Data Security.

How do I uninstall Dell Encryption External Media?

Dell Encryption External Media can be uninstalled using the Dell Data Security Uninstaller. For more information, refer to How to Run the Dell Data Security Uninstaller.