NetWorker: Local clone operations fail following Data Domain upgrade to 8.3

Résumé: Data Domain claims to need a replication license for a local copy operation which has never historically required one.

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Symptômes

  • Local clone operations fail between devices on the same Data Domain
  • Cloud Tier clone operations fail due to the requirement to having source in same mtree and local Data Domain
  • Recent upgrade to DDOS 8.3
  • No replication license / single Data Domain
  • Data Domain logs show errors relating to insufficient licensing: 
    nfsproc3_filecopy_start_ext_3_internal: Replication License does not exist on DDR
ddboost_api ERROR: ddp_filecopy_start() failed, Err: 5007-nfs filecopy start failed (nfs: Operation not supported)

Cause

This issue is under investigation. It appears to be caused by a regression in DD code due to a change in the way internal API calls are implemented.

Résolution

Contact Support for information related to the Engineering investigation and fix release timeline. There is no known workaround at this time. 

Produits concernés

DD OS Licensed Features, NetWorker

Produits

NetWorker Family, Data Domain, Data Domain Replicator
Propriétés de l’article
Numéro d’article: 000506919
Type d’article: Solution
Dernière modification: 11 Sep 2026
Version:  1
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