AppSync: Unable to launch appsync-cli.sh on Linux

Riepilogo: Issue is with Java version or Java class.

Questo articolo si applica a Questo articolo non si applica a Questo articolo non è legato a un prodotto specifico. Non tutte le versioni del prodotto sono identificate in questo articolo.
Scopri le altre risorse

Sintomi

When running the AppSync CLI to log in like so:
 
[root@hostname appsync]# ./appsync-cli.sh -login server="FQDN-of-AppSync-Server" port=8445 user=admin password="N@tRealPass1"

The following error is returned:
 
Error: A JNI error has occurred, please check your installation and try again
Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/commons/cli/ParseException
        at java.lang.Class.getDeclaredMethods0(Native Method)
        at java.lang.Class.privateGetDeclaredMethods(Class.java:2701)
        at java.lang.Class.privateGetMethodRecursive(Class.java:3048)
        at java.lang.Class.getMethod0(Class.java:3018)
        at java.lang.Class.getMethod(Class.java:1784)
        at sun.launcher.LauncherHelper.validateMainClass(LauncherHelper.java:650)
        at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:632)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.cli.ParseException
        at java.net.URLClassLoader.findClass(URLClassLoader.java:382)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
        at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
        ... 7 more

Causa

Java 8 was found to be installed on the host, which is below the required version.

Risoluzione

Ensure that the supported version of Java is installed on the Linux Host.

Informazioni aggiuntive

See the AppSync User Guide to review all pre-requisite items for the AppSync CLI when run on Linux.

For AppSync 4.2.0.0, Java 11 is required per page 21 of the AppSync 4.2 User Guide which states:     
 
Java Runtime Environment (JRE) version 11 - must be installed and available in path.
 
It is also prudent to ensure the customer defined AppSync CLI folder on the Linux host contains the CLI from the current running AppSync Server version. It is possible the AppSync Server was upgraded one or more times since the AppSync CLI was originally copied over to the Linux host.
 

Prodotti

AppSync
Proprietà dell'articolo
Numero articolo: 000187282
Tipo di articolo: Solution
Ultima modifica: 10 set 2025
Versione:  5
Trova risposta alle tue domande dagli altri utenti Dell
Support Services
Verifica che il dispositivo sia coperto dai Servizi di supporto.