PowerStore: Upgraded succeeded. Failed to perform post upgrade commands: The system encountered unexpected backend errors. (0xE04030010046)
概要: PowerStore X upgrade (NDU) to 3.2.x completed but Update Cluster Configuration failed due to failed to perform post upgrade commands. GUI shows: Upgraded succeeded. Failed to perform post upgrade commands: The system encountered unexpected backend errors. Please contact support. (0xE04030010046) ...
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現象
GUI shows:
Pre Stage Completed
Health Check Completed
Upgrade Completed
Commit Upgrade completed
Finalize Upgrade Pending
Update Cluster Configuration Failed
Pre Stage Completed
Health Check Completed
Upgrade Completed
Commit Upgrade completed
Finalize Upgrade Pending
Update Cluster Configuration Failed
原因
The post-upgrade tasks use the ICM / ICD network connection between the nodes to complete update/sync operations.
On a PowerStore X the ICM network traverses the customers ToR switching, it does not traverse internal to the chassis (this is where it differs from PowerStore T)
If the appliance is unable to pass IPv6 traffic between the nodes on the ICM network the post-upgrade tasks will fail.
On a PowerStore X the ICM network traverses the customers ToR switching, it does not traverse internal to the chassis (this is where it differs from PowerStore T)
If the appliance is unable to pass IPv6 traffic between the nodes on the ICM network the post-upgrade tasks will fail.
解決方法
Ensure the ICM / ICD network is properly configured between the nodes for native VLAN and IPv6 traffic and is functioning properly.
After the ICM / ICD network configuration has been validated, Contact Dell Technical Support or your authorized service provider and reference this article for assistance with additional steps that need to be performed for the upgrade to be rerun successfully.
After the ICM / ICD network configuration has been validated, Contact Dell Technical Support or your authorized service provider and reference this article for assistance with additional steps that need to be performed for the upgrade to be rerun successfully.
対象製品
PowerStore文書のプロパティ
文書番号: 000210116
文書の種類: Solution
最終更新: 29 7月 2025
バージョン: 5
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