AppSync: Aggiunta di un host Red Hat Enterprise Linux non riuscita con errore "Deployment failed..."

概要: L'aggiunta di un host Red Hat Enterprise Linux non viene completata con l'errore "Deployment failed due to AppSync server was unable to communicate with the host plug-in. Controllare ed eseguire la pulizia manuale del plug-in dell'agent AppSync nel percorso di installazione." ...

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現象

Il registro del server AppSync indica quanto segue:

<Date Time> INFO [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SshServiceBean] [AppSync Server] [] 123->>> Running ACP...
<Date Time> DEBUG [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSession] [AppSync Server] [] 123->>> Wating for channnel status
<Date Time> 09:34:36.624 DEBUG [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSession] [AppSync Server] [] 123->>> Channnel closed, Status  :1
<Date Time> 09:34:36.624 DEBUG [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSession] [AppSync Server] [] 123->>> status :1 :stdout :0 :stderr :601
<Date Time> 09:34:36.624 ERROR [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SshServiceBean] [AppSync Server] [] 123->>> ACP failed, dumping stderr: Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/cx_Freeze-5.1.1-py3.6-linux-x86_64.egg/cx_Freeze/initscripts/__startup__.py", line 14, in run
  File "/usr/local/lib/python3.6/site-packages/cx_Freeze-5.1.1-py3.6-linux-x86_64.egg/cx_Freeze/initscripts/Console.py", line 26, in run
  File "acp.py", line 147, in <module>
  File "acp.py", line 119, in main
  File "linux/host.py", line 86, in run
  File "linux/host.py", line 111, in getHostInformation
  File "linux/host.py", line 1466, in getAliases
UnboundLocalError: local variable 'out' referenced before assignment
<Date Time> INFO [Thread-78 (ActiveMQ-client-global-threads)] [com.emc.archway.service.eventservice.EventServiceBean] [AppSync Server] [] 123->>> EVENT [GENL_000055]: An error occurred while running getHostInformation on host SourceHost. Refer e20fd18a-ad8a-4775-b753-7b37bd5402dd_getHostInformation.log on the agent host for more details.

 

Il log del plug-in host dell'agent indicato mostra:

<Date Time> acputil.py[671]:execute() Info:Running command: /sbin/ip link
<Date Time> host.py[1458]:getAliases() NICList :: ['vethxxxd@if256', 'lo', 'enxxx2', ............]
<Date Time> acputil.py[270]:getCommandTimeout() CommandTimeout value : 1800
<Date Time> acputil.py[665]:execute() commandTimeout value : 1800
<Date Time> acputil.py[671]:execute() Info:Running command: /sbin/ip addr show dev vethxxxd@if256
<Date Time> host.py[1465]:getAliases() Error:ip command not found

 

Se si esegue il comando manualmente, è il dispositivo che non esiste e viene restituito, anche se il dispositivo esiste.

[root@SourceHost logs]# /sbin/ip addr show dev vethxxxd@if256
Device "vethxxxd@if256" does not exist.

 

原因

Il comando link IP di Red Hat restituisce diversi dispositivi di rete. Il primo di questi non era valido e, di conseguenza, il comando successivo ha fatto sì che l'agent smettesse di rispondere.

 

解決方法

Contattare l'host administrator per rimuovere il dispositivo di rete non valido.

 

対象製品

AppSync

製品

Data Protection, Data Backup & Protection Software
文書のプロパティ
文書番号: 000214229
文書の種類: Solution
最終更新: 23 10月 2024
バージョン:  4
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