Performance Issues with Sophos and Dell Encryption
Summary: This article provides information regarding Sophos Anti-Virus with Dell Encryption (formerly Dell Data Protection | Encryption).
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Symptoms
Affected Products:
- Dell Encryption
- Dell Data Protection | Encryption
Affected Versions:
- v8.x
Cause
Not Applicable
Resolution
Performances issues occur when Sophos and the Shield are installed on the same machine. When this occurs, the Shield’s encryption sweep can take days to complete.
The behavior monitoring feature of Sophos must be disabled, to prevent these performance issues,
Below is a screenshot of the behavior monitoring setting in Sophos. Clear the box to disable the feature.
Figure 1: (English Only) Anti-Virus and HIPS Policy
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Produse afectate
Dell EncryptionProprietăți articol
Article Number: 000126029
Article Type: Solution
Ultima modificare: 11 Apr 2024
Version: 10
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