Dell Automation Platform: NativeEdge Outcome Node FW Shows Unknown for PowerEdge with HBA355i

Summary: The NativeEdge Outcome node firmware bundle is showing Unknown for PowerEdge systems which contain a HBA355i.

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.
Consultați alte resurse

Symptoms

In the Dell Automation Platform Orchestrator, under Inventory > Infrastructure >[Node Name] > Hardware > Properties, the firmware bundle Version shows either Unknown or the incorrect version after the correct firmware bundle is applied.

In this instance, the Node is an XR5610. The node has a HBA355i as its drive controller.

Cause

The NativeEdge firmware bundles for 4.1 and 4.2 do not contain the HBA355i firmware release. This causes the unknown message in the user interface (UI)

Resolution

Open a Service Request (SR) with Dell Support for assistance to address this issue.

Additional Information

 

 

 

 

 

 

Produse afectate

Dell Automation Platform, Dell Distributed Private Cloud, Dell Automation Platform Components, NativeEdge
Proprietăți articol
Article Number: 000464428
Article Type: Solution
Ultima modificare: 03 Jul 2026
Version:  3
Găsiți răspunsuri la întrebările dvs. de la alți utilizatori Dell
Servicii de asistență
Verificați dacă dispozitivul dvs. este acoperit de serviciile de asistență.