NetWorker: Hyper-V VM failed to switch using the new differencing disks during a checkpoint operation.

Zhrnutie: Hyper-V Backup fails due to Virtual Machine (VM) failing CheckPoint creation.

Tento článok sa vzťahuje na Tento článok sa nevzťahuje na Tento článok nie je viazaný na žiadny konkrétny produkt. V tomto článku nie sú uvedené všetky verzie produktov.
Pozrite si ďalšie zdroje

Symptómy

During Hyper-V VM backups, checkpoint creation fails with the following error:

VM could not initiate a checkpoint operation (0x80048102).
Failed to switch using the new differencing disks during a checkpoint operation: The volume for a file has been externally altered so that the opened file is no longer valid. (0x800703EE). (Virtual machine ID XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)', remove VM from backup object list.

Príčina

Manual checkpoint using Windows Hyper-V Manager fails with error 0x800703EE in a Hyper-V cluster environment. The Hyper-V Server failed to switch to using the new differencing disks during checkpoint creation. 0x800703EE The volume for a file has been externally altered so that the opened file is no longer valid.

Riešenie

To resolve the VHDX checkpoint creation failure, the steps are the following:

  1. Migrate affected VMs to a different host.
  2. Go to Failover Clustering Manager and migrate the affected VM to a different host using Live migration.
  3. Check if a manual checkpoint can be performed using the Hyper-V manager.
  4. If the manual checkpoint is successful, delete the manual checkpoint and perform the backup.

Dotknuté produkty

NetWorker Module, NetWorker Module for Microsoft

Produkty

NetWorker Family, NetWorker
Vlastnosti článku
Číslo článku: 000368006
Typ článku: Solution
Dátum poslednej úpravy: 17 sep 2025
Verzia:  1
Nájdite odpovede na svoje otázky od ostatných používateľov spoločnosti Dell
Služby podpory
Skontrolujte, či sa na vaše zariadenie vzťahujú služby podpory.