SRM 4.6 :: SRM 4.6 인스턴스에 보안 연결 게이트웨이를 등록하려고 할 때 "인증 서명을 생성할 수 없음"

Sammanfattning: SRM 4.6 인스턴스를 보안 연결 게이트웨이에 등록할 수 없습니다.

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Symptom

아래 오류로 표시된 Esrs.log 파일:-
SEVERE – [yyyy-mm-dd hh:mm:ss EDT] – Bootstrap::sendConfig(): Dell EMC SupportAssist Send Config failed
yymmdd hh:mm:ss : com.watch4net.apg.esrs.webservice.exception.ESRSManagementException: Unable to generate authentication signature
yymmdd hh:mm:ss : at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
yymmdd hh:mm:ss : at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
yymmdd hh:mm:ss : at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
yymmdd hh:mm:ss : at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:135)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.client.sei.StubHandler.readResponse(StubHandler.java:238)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:189)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:276)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:104)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:77)
yymmdd hh:mm:ss : at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:147)
yymmdd hh:mm:ss : at com.sun.proxy.$Proxy41.callHome(Unknown Source)
yymmdd hh:mm:ss : at com.watch4net.apg.esrs.util.ESRSConfigUtils.callHome(ESRSConfigUtils.java:232)
yymmdd hh:mm:ss : at com.watch4net.apg.esrs.util.ESRSConfigUtils.sendConfig(ESRSConfigUtils.java:199)
yymmdd hh:mm:ss : at com.watch4net.apg.esrs.Bootstrap.sendConfig(Bootstrap.java:117)
yymmdd hh:mm:ss : at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
yymmdd hh:mm:ss : at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
yymmdd hh:mm:ss : at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
yymmdd hh:mm:ss : at java.lang.reflect.Method.invoke(Method.java:498)
yymmdd hh:mm:ss : at com.watch4net.apg.scheduler.executor.JavaTaskProcessMain.callExecuteMethod(JavaTaskProcessMain.java:538)
yymmdd hh:mm:ss : at com.watch4net.apg.scheduler.executor.JavaTaskProcessMain.main(JavaTaskProcessMain.java:130)
yymmdd hh:mm:ss : INFO – [2022-09-07 hh:mm:ss EDT] – EventNotifier::notifyESRSDetails(): Using Backend Hostname: fqdn_of_primary_backend and Socket: 2020 for notification!
yymmdd hh:mm:ss : Execute method (sendConfig) exited with a failure error code of -1
yymmdd hh:mm:ss : Task supportassist-send-config-centralized-management failed with status 15.

Orsak

SRM 4.6에서 보안 연결 게이트웨이가 지원되지 않음

Upplösning

SRM 4.6은 EOL(End of Life)인 ESRS를 지원합니다.  이제 SRM 버전 4.7.1 이상부터 지원되는 보안 연결 게이트웨이를 사용하여 SRM 다이얼 홈을 사용할 수 있습니다.
Artikelegenskaper
Artikelnummer: 000204124
Artikeltyp: Solution
Senast ändrad: 17 jan. 2023
Version:  4
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