- Notes, cautions, and warnings
- Overview
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- New in this release
- How to use this user guide
- Supported web browsers
- Supported OS, Hypervisors
- Managing licenses
- Licensed features in iDRAC7 and iDRAC8
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Social media reference
- Contacting Dell
- Accessing documents from the Dell EMC support site
- Logging in to iDRAC
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Accessing iDRAC using SMCLP
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Changing default login password
- Enabling or disabling default password warning message
- IP Blocking
- Invalid password credentials
- Setting up managed system and management station
- Setting up iDRAC IP address
- Setting up management station
- Setting up managed system
- Configuring supported web browsers
- Configuring Internet Explorer
- Configuring Mozilla Firefox
- Configuring web browsers to use virtual console
- Viewing localized versions of web interface
- Updating device firmware
- Updating firmware using iDRAC web interface
- Updating device firmware using RACADM
- Scheduling automatic firmware updates
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates
- Rolling back device firmware
- Backing up server profile
- Importing server profile
- Monitoring iDRAC using other Systems Management tools
- Configuring iDRAC
- Viewing iDRAC information
- Modifying network settings
- Cipher suite selection
- FIPS mode
- Configuring services
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and IO modules
- Checking the system for fresh air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC communication
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot
- Supported SSH cryptography schemes
- Communicating with iDRAC through serial connection using DB9 cable
- Configuring user accounts and privileges
- Recommended characters in user names and passwords
- Configuring local users
- Configuring Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- Configuring iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Configuring iDRAC smart card login for local users
- Configuring iDRAC smart card login for Active Directory users
- Enabling or disabling smart card login
- Configuring iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- Managing logs
- Monitoring and managing power
- Inventorying, monitoring, and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Dynamic configuration of virtual addresses, initiator, and storage target settings
- Supported cards for IO Identity Optimization
- Supported NIC firmware versions for IO Identity Optimization
- Virtual or Flex Address and Persistence Policy behavior when iDRAC is set to Flex Address mode or Console mode
- System behavior for FlexAddress and IO Identity
- Enabling or disabling IO Identity Optimization
- Configuring persistence policy settings
- Managing storage devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID - HBA mode
- Running RAID configuration jobs on multiple storage controllers
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- Configuring and using virtual console
- Supported screen resolutions and refresh rates
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual console viewer
- HTML5 based virtual console
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Managing virtual media
- Installing and using VMCLI utility
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Using iDRAC Service Module
- Using USB port for server management
- Using iDRAC Quick Sync
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing front panel status
- Hardware trouble indicators
- Viewing system health
- Generating SupportAssist Collection
- Checking server status screen for error messages
- Restarting iDRAC
- Erasing system and user data
- Resetting iDRAC to factory default settings
- Frequently asked questions
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting Lifecycle log and System Event Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching server remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying IO Identity configuration settings for multiple network cards in single host system reboot
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Integrated Dell Remote Access Controller 8 Version 2.70.70.70 User’s Guide
Generating SupportAssist Collection automatically using iDRAC web interface
To generate
the SupportAssist collection automatically:
- In the iDRAC Web interface, go to .
The SupportAssist page is displayed.
- To edit the data collection options, click Edit Collection Data:
- Hardware— export the SupportAssist collection of the hardware.
- RAID Controller Log— export the SupportAssist collection of the RAID controller.
- OS and Application Data—
export the SupportAssist collection of the OS and the application data. Under this option, select any one of the following:
- Standard Data: Select this option to get the collection in standard format.
- Filtered Data: Select this option to get the collection with filtered data.
NOTE:By default, Hardware and OS and Application Data is selected. - Select the I have read and agree to the terms and conditions option and click Continue.
- After the iDRAC Service Module has completed transferring the OS and application data to iDRAC, it is packaged along with the hardware data and the final report is generated. A message appears to save the report.
- Specify the location to save the SupportAssist collection.
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