Dell Precision Rack 7910 Information Update Tech Sheet
Information Update for Dell Precision Rack 7910
This section provides information on the possible error messages and the solutions on the Dell Precision Rack 7910.
NOTE: The information in this tech sheet supersedes the information available in the Owner's Manual.
| Category | Issue/Error Message | Solution |
| Citrix | System halts during XenServer 6.2 OS installation. | Disable USB 3.0 in System setup. NOTE: Refer to the Owner’s manual for System setup information on Precision Rack 7910 at dell.com/manuals |
| On-board AHCI HDD controller is not supported. | Use PERC controller. | |
| AMD FirePro W5100 GPU is not supported. | Select nVIDIA GPU in the System setup. | |
| nVIDIA Quadro GPU is not supported. | Select other nVIDIA GPU in the System setup. | |
| System halts during XenServer 6.2 OS installation. | ATS must be disabled in the System setup. | |
| No disk is detected when installing XenServer 6.2 OS connected to H330 PERC controller. | The Megaraid driver must be loaded manually. Please consult with Citrix support website for latest drivers. | |
| Video interface freezes when running with Windows Media Player (WMP) after about 30 minutes. | Disable "Windows Media Redirection" in setting of Studio for WMP. | |
| SR-IOV is currently not supported by XenServer. | ||
| Only two virtual CPUs work when assigning more than 2 virtual CPUs to Windows Virtual Machine (VM) using nVIDIA GRID card. | Please reference nVIDIA documentation for workaround. | |
| UEFI BIOS mode is not supported. | Select Legacy BIOS mode in System setup. | |
| Vmware | System halts during Host OS installation. | Disable USB 3.0 in System setup. |
| On board AHCI HDD controller is not supported. | Use PERC controller. | |
| AMD FirePro W5100 GPU cannot be used. | Select nVIDIA GPU in System setup. | |
| More than two nVIDIA K4200 GPUs cannot be used. | Select only 1 or 2 nVIDIA K4200 GPUs. | |
| Windows 8.1 is not a supported Guest OS. | ||
| ESXi 5.5 U2 does not support 1 gigabit Netqueue feature. | ||
| Windows | Unable to install Windows 7 64 bit - Halts at "Starting Windows" interface. | Windows 7 64 bit - In UEFI mode, load legacy video option ROM must be ENABLED in System setup. |
| Unable to install Windows 7 32 bit - Halts at "Windows Setup" interface. | Windows 7 32 bit - Set MMIO to DISABLED in System setup. | |
| Windows 7 32 bit - Due to limited Memory-Mapped I/O (MMIO) space, only 2 GPU cards can be installed. | Windows 7 32 bit - Select maximum of 2 GPU cards to be installed. | |
| Win 8.1 32 bit is not supported. | Select Windows 7 32 bit if a 32 bit OS is desired. | |
| RHEL7.0 Linux | Firewire 1394 is not supported in RHEL7.0 Linux. | Firewire 1394 is not supported in RHEL7.0 Linux. |
| System halts and can't boot xWindows with W5100 driver installed. | Run aticonfig --initial -f after the install and before the boot. Refer to AMD documentation. | |
| Management Tools | OS Deployment of Driver Packs is not supported. NOTE: OSD is not supported on R7910. IPMI is not supported on Windows 7. |
Server Cab files are used for driver updates. |
| nVIDIA Tesla K20 | nVIDIA Tesla is not supported on Win7 x32 OS. | |
| Intel 3120A | Intel 3120A is not supported on Win7 x32 OS. | |
| nVIDIA GPU | VMware Host hangs running 3Dmark stress. | Use Unigine Heaven to replace 3DMark for benchmark loop test. |
| Intel RSTe | Only 4 drives can be configured as RAID. | Only 4 drives can be used in a RAID configuration. Drives 0-3. Drives 4-7 can be configured as JBOD (non-RAID, just a bunch of disks). |
| PCoIP | System cannot be remotely turned ON. | You must wait a minimum of 30 seconds from the time the system is remotely turned OFF to the time it is turned ON. |
| PXE | Not all NIC ports support Pre-boot Execution Environment (PXE). | Port 1 of the 4 port 1g Network Daughter Card (NDC) supports PXE. Port 3 of the 2+2 NDC supports PXE. |
| NDC 10G port | No function when plugging 10g NDC port to 100 Mbs switch. | 10g NDC ports are incompatible with 100Mbps full duplex switch port. |
| PERC | RAID 6/50/60 are not supported. | |
| iSCSI | Cannot connect iSCSI device. | iSCSI is not supported on Precision R7910 |
| SATA SSD | SATA SSD devices are recognized as external devices | SATA SSD devices are recognized as external devices under OS when using the onboard AHCI controller. |
| ISCSI | Cannot connect iSCSI boot device in UEFI mode. | iSCSI support for system. |
| WHQL Compliance | WHQL Sleep and PNP test will fail. | Install the Intel RSTe driver first, followed by the Intel chipset driver. |
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