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Dell EMC OpenManage Enterprise Version 3.3.1 User's Guide

Updating the OpenManage Enterprise version

The Update Settings (Application Settings > Console and Extensions) can be configured to either automatically or manually check for the availability of new updates and to specify if the appliance needs to check for updates available online at https://downloads.dell.com/openmanage_enterprise or from a local repository set by the Administrator.

When configured to automatically, the appliance checks for the availability of the updates every Monday. If a new version is available, a banner with the new upgrade version information is displayed. On the banner, user can choose to dismiss the notification, be reminded later, or can click View Now to know details such as the version and size of the update available on the Application Settings > Console and Extensions page.

Click Update on the Console and Extensions page to view the new features and enhancements of the available update and then click Download Updates to initiate an update.

NOTE: For more detailed information about updating OpenManage Enterprise to the latest version, see the Upgrade the Dell EMC OpenManage Enterprise appliance version technical white paper on the support site.

Before updating to the latest version, ensure that you:
  • Take a VM snapshot of the console as a backup in case something unexpected occurs. (Allocate more downtime for this, if necessary).
  • Allocate at least an hour for the update process. Allocate more time if the update must be downloaded by using a slower network connection.
  • Ensure that no device configuration tasks or deployment tasks are running or are scheduled to run during the planned downtime.
  • Notify other console users of the impending scheduled update.
  • If the upgrade fails, the appliance would restart. It is recommended to revert the VM snapshot and upgrade again.

NOTE: Only OpenManage Enterprise versions starting 3.1 and above can be directly updated to version 3.3.1 by the Automatic > Online method. However, to update from OpenManage Enterprise—Tech Release (version 1.0), you must first upgrade the appliance to either versions 3.0 or 3.1 using the Manual> Offline method after downloading the appliance to a local share.

NOTE: If an updated version of OpenManage Enterprise is available, a message is displayed on the Dashboard. Users with all privileges (Administrator, Device Manager, and Viewer) can view the message, but only an administrator can choose to get a reminder later or dismiss the message.

NOTE: When you update OpenManage Enterprise with more than 5500 discovered devices, the update task completes in two to three hours. During this time, the services might become unresponsive. It is then recommended to gracefully reboot the appliance. After the reboot, normal functionality of the appliance is restored.

NOTE: Adding a second network interface should be done only after the completion of the post-console upgrade tasks. Attempt to add a second NIC while the post-upgrade task is in progress would be ineffective.

NOTE: You can login immediately after the appliance is updated and don't have to wait till the entire inventory is discovered. Post update, the discovery task will run in the background and you can see the progress occasionally.

NOTE: For future upgrades from OpenManage Enterprise version 3.3.1, clicking Update would initiate an Upgrade Bundle Download job. This job finishes by itself after all the update files are downloaded and cannot be terminated by the user.

Table 1. The role-based access privileges for updating the OpenManage Enterprise versionThis table lists the role-based privileges that are provided to users for checking and updating the OpenManage Enterprise version by using console.
User with this role... Can...
Administrator View the current OpenManage Enterprise version and update the version
Device Manager and Viewer Only view the current OpenManage Enterprise version

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