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Dell EMC OpenManage Enterprise Version 3.3.1 User's Guide

Update from Dell.com

You must ensure that the OpenManage Enterprise appliance can access Dell.com and the expected update.

NOTE: Before you begin the update, ensure to take a VM snapshot of the console as a backup in case something unexpected occurs. (Allocate more downtime for this, if necessary).

  1. Select one of the following options to display information about an available update:
    • Automatic and Online: Updates are automatically checked after every week. This frequency cannot be changed.
    • Manual and Online: Updates are checked when you manually initiate the request.
  2. Click Check Now.
    The available update version with a brief description of the new features are displayed.
  3. Click Update and perform an update.

    NOTE: Clicking Update initiates an Upgrade Bundle Download job. This job finishes by itself after all the update files are downloaded and cannot be terminated by the user

Log in after the update and confirm that the product works as expected. Check the audit log for any warnings or errors that are related to the update. If any errors, export the audit log and save for tech support.

NOTE: If the upgrade fails, the appliance would restart. It is recommended to revert the VM snapshot and upgrade again.

NOTE: Adding a second network interface should be done only after the completion of the post-console upgrade tasks. Attempt to add a second NIC while the post-upgrade task is in progress would be ineffective.

NOTE: After the appliance is updated:

  1. Clear the browser cache. Not clearing the browser cache, may cause failing of new tasks post update.
  2. It is highly recommended that you re-configure or import the Active Directory groups for enhanced performance.
  3. You can login immediately after the appliance is updated and don't have to wait till the entire inventory is discovered. Post update, the discovery task will run in the background and you can see the progress occasionally.
  4. Currently, the status of the associated jobs on the Job Details page is displayed as completed.
  5. Currently, an audit log is not created to indicate if the appliance update process was successful or not.
  6. Upon install or upgrade to OpenManage Enterprise version 3.3.1 and configuration of network interface to DHCP, any prior static IP settings will not be retained. See, Configure OpenManage Enterprise by using Text User Interface.
  7. After upgrading to OpenManage Enterprise version 3.3.1 on Hyper-V: power off the appliance, remove the standard network adapter and add a legacy network adapter, and then power on the appliance.


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