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Dell EMC OpenManage Enterprise Version 3.3.1 User's Guide

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Field service debug workflow

In OpenManage Enterprise, you can authorize console debugging by using the Field Service Debug (FSD) option.

By using FSD, you can perform the following tasks:
  • Allow enabling and copying of debug logs
  • Allow copying of real-time logs
  • Allow backing up or restoring of database to VM.

The topics referenced in each task provide detailed instructions. To enable FSD, perform the following tasks:

  1. Unblock FSD capability. See Unblock the FSD capability.
  2. Install or grant signed FSD DAT.ini file. See Install or grant a signed FSD DAT.ini file.
  3. Invoke FSD. See Invoke FSD.
  4. Disable FSD. See Disable FSD.

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