Dell EMC OpenManage Enterprise Version 3.3.1 User's Guide

Unblock the FSD capability

1. Navigate to the TUI main menu.
2. On the TUI screen, to use the FSD option, select Enable Field Service Debug (FSD) Mode.
3. To generate a new FSD unblock request, on the FSD Functions screen, select Unblock FSD Capabilities
4. To determine the duration of the debug capabilities being requested, select a start and end date.
5. On the Choose Requested Debug Capabilities screen, select a debug capability from a list of debug capabilities unique to the console. In the lower-right corner, select Generate.

   NOTE: The debug capability that is current supported is, RootShellRootShell.

6. On the Download DAT file screen, view the signing instructions and the URL address of the share where the DAT.ini file exists.
7. Use an external client to extract the DAT.ini file from the URL address of the share mentioned in step 6.

   NOTE: The download share directory has read-only privileges and supports only one DAT.ini file at a time.

8. Perform either of the following tasks depending on whether you are an external user or an internal Dell EMC user:
   • Send the DAT.ini file to a Dell EMC contact for signing if you are an external user.
   • Upload the DAT.ini file to appropriate Dell Field Service Debug Authentication Facility (FSDAF) and submit.
9. Wait for a Dell EMC signed and approved DAT.ini file to be returned.