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Dell EMC iDRAC Service Module 4.1.0.0 User’s Guide

Enhanced security between iSM and iDRAC communication using the TLS protocol

Data communication between iSM and iDRAC uses TLS protected USBNIC INET sockets. This ensures protection of all the data that transports from iDRAC to iSM over USBNIC. iSM and iDRAC use self-signed certificates to control authentication. The self-signed certificates are valid for 10 years. New self-signed certificates are generated at each new installation of new iSM every time. Reinstall or upgrade the iSM when the certificates expire.
NOTE iSM reinstall (repair) does not work on Linux operating systems. You must uninstall and then install iSM on Linux operating systems.
NOTE When iSM's TLS-client certificate expires, communication between iSM and iDRAC fails and an operating system audit log is generated. You are then required to reinstall iSM on the host operating system.

Both iDRAC and the host TLS versions must be 1.1 or later. Communication between iSM and iDRAC fails if the TLS protocol version negotiation fails. If iSM with TLS capability is installed on an iDRAC firmware which does not support TLS communication over USBNIC, it will work with the non-TLS channel as in the earlier versions of iSM.

If iSM is installed or upgraded to version 3.4.0 or later before iDRAC is upgraded to version 3.30.30.30 or later, then iSM must be uninstalled and reinstalled to establish new TLS certificate. iSM with TLS capability is supported on iDRAC firmware versions 3.30.30.30 and later.

iSM without TLS capability does not function on a TLS-capable version of iDRAC firmware. For example, iSM 3.3 or earlier which are not TLS-capable is not supported on iDRAC firmware 3.30.30.30 and later. If iSM 3.3.0 is installed on iDRAC 3.30.30.30 firmware, multiple events with ISM0050 are observed in Lifecycle Controller log file.

NOTE When Federal Information Processing Standards (FIPS) mode is enabled either on the host operating system or iDRAC, the communication between iSM and iDRAC is not established.

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