Dell Endpoint Security Suite Enterprise Advanced Installation Guide v3.8

• Network connection to the Dell Server is required for PBA deactivation.

Process

• Deactivate the PBA, which removes all PBA data from the computer and unlocks the Full Disk Encryption keys.
• Uninstall Full Disk Encryption.

Deactivate the PBA

1. As a Dell administrator, log in to the Management Console.
2. In the left pane, click Populations > Endpoints.
3. Select the appropriate Endpoint Type.
4. Select Show >Visible, Hidden, or All.

5. If you know the Hostname of the computer, enter it in the Hostname field (wildcards are supported). You may leave the field blank to display all computers. Click Search.

   If you do not know the Hostname, scroll through the list to locate the computer.

   A computer or list of computers displays based on your search filter.

6. Select the hostname of the desired computer.
7. Click Security Policies on the top menu.
8. Select Full Disk Encryption from the Windows Encryption group.
9. Change the Full Disk Encryption and policy from On to Off.
10. Click Save.
11. In the left pane, click the Commit Policies banner.

12. Click Commit Policies.

    Wait for the policy to propagate from the Dell Server to the computer targeted for deactivation.

    Uninstall Full Disk Encryption and PBA Advanced Authentication after the PBA is deactivated.

Uninstall Full Disk Encryption Client

Command Line Uninstallation

• Once extracted from the master installer, the Full Disk Encryption can be located at C:\extracted\Encryption Management Agent\EMAgent_XXbit_setup.exe.

  • The following example silently uninstalls Full Disk Encryption.

    EMAgent_XXbit_setup.exe /x /s /v" /qn"

    Shut down and restart the computer when finished.