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Dell EMC OpenManage Enterprise Version 3.1 User's Guide

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Check and update the OpenManage Enterprise version

Select Application Settings > Console Update to view the current version of your OpenManage Enterprise, check if any updated version is available, and then update the OpenManage Enterprise version.
A checklist that you can follow for pre and post update tasks is here: See Process map for checking and updating the OpenManage Enterprise version.

Updating the OpenManage Enterprise version

The user is automatically alerted about the availability of a new update package or Warranty information on the Home portal. Before updating to the latest version, ensure that you:
  • Allocate at least an hour for the update process. Allocate more time if the update must be downloaded by using a slower network connection.
  • Ensure that no device configuration tasks or deployment tasks are running or are scheduled to run during the planned downtime.
  • Notify other console users of the impending scheduled update.
  • Take a VM snapshot of the console as a backup in case something unexpected occurs. (Allocate more downtime for this, if necessary).

NOTE: Before updating to OpenManage Enterprise version 3.1, Dell EMC recommends that previous version of OpenManage Enterprise is configured with minimum of 16 GB memory. For more information, see Minimum recommended hardware.

NOTE: You can update either from OpenManage Enterprise—Tech Release or OpenManage Enterprise version 3.0 to version 3.1 by the Automatic > Online method. However, to update from OpenManage Enterprise—Tech Release to OpenManage Enterprise version 3.0, you must use the Manual > Offline method of update.

NOTE: If an updated version of OpenManage Enterprise is available, a message is displayed on the Dashboard. Users with all privileges (Administrator, Device Manager, and Viewer) can view the message, but only an administrator can choose to get a reminder later or dismiss the message.

NOTE: When you update OpenManage Enterprise-Tech Release with more than 5500 discovered devices to OpenManage Enterprise version 3.1, the update task completes in two to three hours. During this time, the services might become unresponsive. It is then recommended to gracefully reboot the appliance. After the reboot, normal functionality of the appliance is restored.

Table 1. The role-based access privileges for updating the OpenManage Enterprise versionThis table lists the role-based privileges that are provided to users for checking and updating the OpenManage Enterprise version by using console.
User with this role... Can...
Administrator View the current OpenManage Enterprise version and update the version
Device Manger and Viewer Only view the current OpenManage Enterprise version

NOTE: For more information about updating OpenManage Enterprise to the latest version, see the Upgrade the Dell EMC OpenManage Enterprise appliance version technical white paper on the support site.

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