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Dell EMC OpenManage Enterprise Version 3.1 User's Guide

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Update from an internal network share

You must set up a local share and manually download the update package when you are not automatically connected to Dell.com. An audit log is created after every manual attempt to find an update.

NOTE: Updating OpenManage Enterprise version 3.0 to 3.1 through a shared Network File Share (NFS) is not supported. You can update by selecting the Automatic and Online options, or by using HTTP and HTTPS methods. You must ensure that the security certificates are signed by a trusted third-party certificate authority when using the HTTPS method of update.

  1. Download the applicable files from https://downloads.dell.com and save on a network share preserving the same folder structure that can be accessed by the console.
  2. Select Manual and Offline.
  3. Enter the local path information where the downloaded files are saved, and then click Check Now. Example paths: nfs://<IP Address>/<Folder_Name>, http://<IP Address>/<Folder_Name>, https://<IP Address>/<Folder_Name>.
    The available update version with a brief description of the new features are displayed.
  4. Click Update Now, and perform an update.
Log in after the update and confirm that the product works as expected. Check the audit log for any warnings or errors that are related to the update. If any errors, export the audit log and save for tech support.

NOTE: After the OpenManage Enterprise version is successfully updated, the status of the associated job on the Job Details page is displayed as Stopped. However, it implies that the actual job status is Completed.

NOTE: Currently, an audit log is not created after the OpenManage Enterprise version update process is successful or unsuccessful.

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