Dell EMC OpenManage Enterprise Version 3.5 User's Guide

Update firmware and/or drivers using the baseline compliance report

After you run a firmware or driver compliance report, if the firmware or driver version on the device is earlier than the version on the catalog, the Compliance Report page indicates the device firmware or driver status as Upgrade ( Image indicates that the device firmware is earlier than the firmware baseline, and must be upgraded. or ).

The firmware and driver version of the associated baseline devices is not automatically updated, hence, the user must initiate the update. It is recommended to update the device firmware and/or driver during the maintenance windows to prevent the devices or environment going offline during business hours.

Prerequisites:

To perform any tasks on OpenManage Enterprise, you must have the necessary user privileges. See Role-based OpenManage Enterprise user privileges.
You must create an inbound firewall rule to allow communication with port 22.
If HTTP and HTTPS shares were configured using the proxy settings, ensure that these local URLs are included in the proxy-exception list before initiating any update tasks.
Only one update task can be initiated on the target machine at a given time.

NOTE

The Reset iDRAC function is not supported for the devices under an MCM chassis that are in a 'Proxied' onboarding state and for updating only the drivers of the devices. For more information about onboarding states, see Onboarding devices.
The firmware or driver compliance status of network switches, modular IOAs, and Dell storage devices is displayed as Unknown as these are not updatable using the Dell catalog. It is recommended to perform individual firmware or driver updates for these devices using their respective individual Update package. To perform individual firmware or driver updates, select a device on the All Devices page, and click View Details > Firmware/Drivers and select the individual package option. For more information about the list of unsupported devices, refer Firmware/driver compliance baseline reports— devices with 'Unknown' compliance status

When updating MX7000 chassis and sled belonging to the multi-chassis management (MCM) group, you must consider the following:

Chassis and sled firmware updates must be undertaken separately.
The lead chassis must be updated separately as the final step after updating all the member chassis.
Firmware can be updated for only up to 9 member chassis at a time.
Firmware update is supported on a maximum of 43 sleds at a time irrespective of onboarding state (Managed or Proxied).

The driver updates are available only on devices discovered as 64-bit Windows servers. Before updating the drivers, do the following:

Be aware that the rollback of the driver updates is not supported.
In-band driver updates are only supported on Windows with OpenSSH. Driver updates on third party SSH hosted on Windows, such as the CygwinSSH, are not supported.
To collect the inventory information, the Inventory Collector and Dell System Update must be available on the Windows server. If these components are not available on the server, then initiate an inventory job and select Collect driver inventory. The discovery job also collects driver inventory information, but only the inventory job installs the necessary components on the server. To collect the driver inventory information, create or edit an inventory job and select the Collect driver inventory check box. For more information, see Create an inventory job and Edit an inventory schedule job.

To update a device firmware and/or driver by using the baseline compliance report:

On the Configuration > Firmware/Driver Compliance page, select the check box corresponding to the baseline to which the device is attached, and then click View Report in the right pane.
On the Compliance Report page, the list of devices associated with the baseline and their compliance level is displayed. For field descriptions, see View the baseline compliance report.
Select the check box corresponding to the device whose firmware or driver must be updated. You can select more than one device with similar properties.
Click Make Compliant.
In the Make Devices Complaint dialog box, you can do the following:
- Under Schedule Update, click Additional Information to view the important information and select one of the following:
  1. Update Now: To apply the firmware/driver updates immediately.
  2. Schedule Later: Select to specify a date and time when the firmware and/or driver version must be updated. This mode is recommended if you do not want to disturb your current tasks.
- Under Server Options select one of the following reboot options :
  1. To reboot the server immediately after the firmware/driver update, choose Reboot server immediately and from the dropdown menu select one of the following options:
    1. Graceful Reboot without Forced Shutdown
    2. Graceful Reboot with Forced Shutdown
    3. PowerCycle for a hard reset of the device.
  2. Select Stage for next server reboot to trigger the firmware/driver update when the next server reboot happens.
    NOTE If the firmware/driver update jobs are created with the 'Stage for next server reboot' option, then the inventory and baseline check must be executed manually after the package is installed in the remote device.
- Clear Job Queue: Select to delete all jobs (scheduled, completed, and failed) on the target device, before the update job is initiated.
  NOTE This function is not supported for updating the drivers.
- Reset iDRAC: Select to initiate a reboot of the iDRAC before the update job is initiated.
  NOTE This function is not supported for updating the drivers.
Click Update.

A firmware/driver update job is created to update the device's firmware and/or driver. You can view the status of the job on the Monitor > Jobs page.

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Dell EMC OpenManage Enterprise Version 3.5 User's Guide

Update firmware and/or drivers using the baseline compliance report

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