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Dell Configuration Guide for the S4048–ON System 9.14.2.5

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Recover from a Card Problem State on a Stack

If a unit added to a stack has a different Dell EMC Networking OS version, the unit does not come online and Dell EMC Networking OS cites a card problem error.

To recover, disconnect the new unit from the stack, change the Dell EMC Networking OS version to match the stack, and then reconnect it to the stack.

Example of Card Problem Error on a Stack - Different Dell EMC Networking OS Versions

stack-1#show system brief

Stack MAC : 00:01:e8:8a:fd:6e

Reload Type : normal-reload [Next boot : normal-reload]

-- Stack Info --
Unit UnitType   Status       ReqTyp CurTyp  Version   Ports
-----------------------------------------------------------
0    Standby    card problem S4810 unknown  64
1    Management online       S4810 S4810    8-3-10-223 64
2    Member     not present
3    Member     not present
4    Member     not present
5    Member     not present
6    Member     not present
7    Member     not present
8    Member     not present
9    Member     not present
10   Member     not present
11   Member     not present

-- Power Supplies --
Unit Bay Status Type FanStatus
------------------------------------
0    0   down   DC   down
0    1   up     DC   up
1    0   absent absent
1    1   up     AC   up

-- Fan Status --
Unit Bay TrayStatus Fan0 Speed Fan1 Speed
--------------------------------------------
0    0   up         up   9360  up   9360
0    1   up         up   9600  up   9360
1    0   up         up   6720  up   6720
1    1   up         up   6960  up   6720

Speed in RPM

stack-1#

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