Dell Latitude 5420 Rugged Service Manual

QR APP Validation Tool

1. User to obtain the QR code from SupportAssist On-board Diagnostics error screen.
   
2. User can use any QR code scanner application through the smartphone to scan the QR code.
   
3. The QR code scanner application will scan the code and automatically generate a link. Click the link to proceed.
   

The link generated will take the customer to the Dell Support website which contains information on:

• Confirmation of the error code and result outcome
• Suggested Part Replacement
• If customer is still covered under Dell Warranty
• Case reference number if there is an open case under the service tag