OpenManage Integration for VMware vCenter Version 5.0 Installation Guide

Upgrade OMIVV appliance using backup and restore

1. Back up the data of earlier releases.
2. Turn off the older OMIVV appliance from vCenter.
3. Deploy the new OpenManage Integration appliance OVF.
4. Power on the OpenManage Integration new appliance.
5. Set up the network and time zone for the new appliance.
   NOTE Dell EMC recommends retaining the identity (IP or FQDN) of the earlier OMIVV appliance for the new OMIVV appliance.

   NOTE If the IP address for the new appliance is different from the IP address of the older appliance the Proactive HA feature may not work properly. In such a scenario, disable and enable the Proactive HA for each cluster where Dell EMC host is present.
6. The OMIVV appliance comes with default certificate. If you want to have a custom certificate for your appliance, update the same. See Generate a Certificate Signing Request (CSR) and Upload HTTPS certificate. Else, skip this step.
7. Restore the database to the new OMIVV appliance. See Restoring the OMIVV database from a backup.
8. Verify the appliance. For more information, see Verify installation.
9. After the upgrade, Dell EMC recommends running the inventory again on all the hosts that the OMIVV plugin manages.
   The events and alarms settings are not enabled after restoring the appliance. You can enable the Events and Alarms settings again from the Settings tab.

   If you upgrade from an earlier version of OMIVV to the available version, all the scheduled job continues to run.

   NOTE If the identity (IP or FQDN) of the new OMIVV version Y is changed from the OMIVV version X, configure the trap destination for the SNMP traps to point to the new appliance. For 12G and later servers, the identity change is fixed by running the inventory on these hosts. While running the inventory on 12G hosts, if SNMP traps do not point to the new IP, those hosts are listed as noncomplaint. To fix host compliance issues, see Management compliance section in User's Guide.
   After backing up and restoring from an earlier version of OMIVV to an updated version, if you observe that the 200000 message is displayed, or the Dell EMC logo is not displayed , or the OMIVV UI is not responding on the vCenter UI, do the following:

   • Restart vSphere Client services for both vSphere Client (HTML-5) and vSphere Web Client (FLEX) on the vCenter server.
   • If the issue persists:
     • For VMware vCenter Server Appliance: Go to—/etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity. For Windows vCenter, go to the following folders in the vCenter appliance and check if the old data corresponding to the earlier version exists—C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity folder in the vCenter appliance.

       An example old data is com.dell.plugin.OpenManage—com.dell.plugin.OpenManage_Integration_for_VMware_vCenter_WebClient-X.0.0.XXX.

     • Manually delete the folder corresponding to the earlier OMIVV version and restart vSphere Client services for both vSphere Client (HTML-5) and Web Client (FLEX).