PowerProtect Data Manager Appliance 5.19 File System User Guide

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Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this guide. The product release notes provide the most up-to-date information about product features.

If a product does not function correctly or does not function as described in this guide, contact Customer Support.

NOTE:This guide was accurate at publication time. To ensure that you are using the latest version of this guide, navigate to the PowerProtect Data Manager Appliance Info Hub or type www.dell.com/dm5500docs in your browser.

Product naming

Data Domain (DD) is now PowerProtect DD. References to Data Domain or Data Domain systems in this guide, in the user interface, and elsewhere in the product include PowerProtect DD systems and older Data Domain systems.

Isilon is now PowerScale. References to Isilon, Isilon products, or Isilon appliances in this guide, in the user interface, and elsewhere in the product include PowerScale products and appliances.

In many cases the user interface has not yet been updated to reflect these changes.

Acronyms

The acronyms that are used in this guide might not be familiar to everyone. Although most acronyms are defined on their first use, a definition is not always provided with later uses of the acronym. For a list of all acronyms and their definitions, see the glossary at the end of the guide.

Website links

The website links used in this guide were valid at publication time. If you find a broken link, provide feedback on the guide, and a Dell Technologies employee will update the link in the next release as necessary.

Purpose

This guide describes how to configure and use the DellPowerProtect Data Manager Appliance with the File System agent for file-system data protection.

Audience

This guide is intended for the host system administrator who is involved in managing, protecting, and reusing data across the enterprise by installing PowerProtect Data Manager Appliance.

Revision history

The following table presents the revision history of this guide.

Table 1. Revision historyRevision history
Revision	Date	Description
01	April2025	Initial release of this guide for PowerProtect Data Manager Appliance version 5.19.

Compatibility information

Compatibility information for PowerProtect Data Manager Appliance is provided by the E-Lab Navigator.

Related documentation

The following publications are available at both the PowerProtect Data Manager Appliance Info Hub and the Customer Support website, and they provide additional information:

Table 2. Related documentationRelated documentation
Document	Description
PowerProtect Data Manager Appliance Administrator Guide	This guide describes how to configure, use, upgrade, and administer the DellPowerProtect Data Manager Appliance.
PowerProtect Data Manager Appliance Customer Replaceable Unit (CRU) Procedures Guide for DM5500	This guide describes how to replace DellPowerProtect Data Manager Appliance hardware components for the DM5500 model.
PowerProtect Data Manager Appliance Installation Guide for DM5500	This guide contains information about the hardware, software, and rack cabling requirements for DellPowerProtect Data Manager Appliance installation and configuration.
PowerProtect Data Manager Appliance Release Notes	This guide contains information about new features, known limitations, environment, and system requirements for the DellPowerProtect Data Manager Appliance.
PowerProtect Data Manager Appliance Security Configuration Guide	This guide describes security information related to the installation, configuration, administration and use of the DellPowerProtect Data Manager Appliance.
PowerProtect Data Manager Appliance Site Readiness Guide for DM5500	This guide contains information about site readiness for the DellPowerProtect Data Manager Appliance.
PowerProtect Data Manager Appliance Cloud Disaster Recovery User Guide	This guide describes how to deploy the DellPowerProtect Data Manager Appliance Cloud Disaster Recovery (Cloud DR) solution, protect virtual machines in the AWS or Azure cloud, and run recovery operations.
PowerProtect Data Manager Appliance File System User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance with the File System agent for file-system data protection.
PowerProtect Data Manager Appliance Hyper-V Virtual Machine User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance software to back up and restore Hyper-V virtual machines in a Hyper-V Server or Cluster.
PowerProtect Data Manager Appliance Kubernetes User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore namespaces and PVCs in a Kubernetes cluster or Tanzu Kubernetes cluster.
PowerProtect Data Manager Appliance Microsoft Exchange Server User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore the data in a Microsoft Exchange Server environment.
PowerProtect Data Manager Appliance Microsoft SQL Server User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore the data in a Microsoft SQL Server environment.
PowerProtect Data Manager Appliance Network-Attached Storage User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to protect and recover the data on network-attached storage (NAS) shares and appliances.
PowerProtect Data Manager Appliance Oracle RMAN User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore the data in an Oracle server environment.
PowerProtect Data Manager Appliance PowerMax Storage Array User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance software to protect and restore data on PowerMax storage arrays.
PowerProtect Data Manager Appliance PowerStore Storage Array User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance software to protect and restore data on PowerStore storage arrays.
PowerProtect Data Manager Appliance SAP HANA User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore the data in an SAP HANA server environment.
PowerProtect Data Manager Appliance Generic Application User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore the data in a PostgreSQL environment.
PowerProtect Data Manager Appliance VMware Virtual Machine User Guide	This guide describes how to configure and use the DellPowerProtect Data Manager Appliance to back up and restore virtual machines and virtual machine disks (VMDKs) in a vCenter Server environment with VMware vSphere Storage APIs – Data Protection (VADP) or the Transparent Snapshots Data Mover (TSDM).
PowerProtect Data Manager Appliance Public REST API documentation	This documentation contains the Dell Technologies APIs and includes tutorials to guide you in their use.

Typographical conventions

The following type style conventions are used in this guide:

Table 3. Style conventionsStyle conventions
Formatting	Description
Bold	Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
`Italic`	Used for full titles of publications that are referenced in the text.
Monospace	Used for: System code System output, such as an error message or script Pathnames, file names, file name extensions, prompts, and syntax. Commands and options
`Monospace italic`	Used for variables.
`Monospace bold`	Used for user input.
[ ]	Square brackets enclose optional values.
\|	Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ }	Braces enclose content that the user must specify, such as x, y, or z.
...	Ellipses indicate nonessential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to find product documentation

To find the latest documentation, navigate to the PowerProtect Data Manager Appliance Info Hub or type www.dell.com/dm5500docs in your browser, or scan the following QR code on your mobile device.

Where to get support

The Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Customer Support.

To access a product-specific page:

Go to the Customer Support website.
In the search field of the Identify your product or search support pane, type a product name, and then select the product from the list that appears.

Support Library

The Support Library contains a knowledge base of applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Support Library:

Go to the Customer Support website.
From the menu, select Support > Support Library.
In the Support Library search field, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Contact Customer Support

To view available support options:

Go to the Customer Support website.
From the Contact Support pane, click Contact Support.
On the Contact Information page, click the link for the relevant support type.

Service requests

To obtain in-depth help from a support agent, submit a service request. To submit a service request:

NOTE:You must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative.

Go to the Customer Support website.
From the Service Requests pane, click View Service Requests.
Click the Create New Service Request button to create a new service request.

To review an open service request:

Go to the Customer Support website.
On the Support tab, click Service Requests & Dispatch Status, and sign into your account.
On the Service Requests page, click View all Service Requests.

Dell Community

For peer contacts, conversations, and content on product support and solutions, go to the Dell Community. Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to DPADDocFeedback@dell.com.