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Dell Lifecycle Controller Remote Services v2.70.70.70 Quick Start Guide

SupportAssist Collection

SupportAssist Collection is used to provide information about health report of hardware, Operating System (OS), and software applications installed on a server. This feature includes application information collected by Dell System E-Support Tool (DSET). This report is used by administrators to resolve business-critical issues. Examples of data collected in the SupportAssist Collection are:

  • Hardware inventory
  • Information on the server, Lifecycle Controller, and its components
  • BIOS order boot information
  • Lifecycle Controller log entries
  • Firmware-related information
  • vFlash SD Card partition information
  • TTY logs for PERC controllers and NVMe PCIe SSD drives
NOTE:The Tech Support Report feature is renamed as SupportAssist Collection in the iDRAC web interface. This feature is still referred as Embedded Tech Support Report in the RACADM and WS-MAN interfaces.

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