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Dell Technologies Server Troubleshooting Guide

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Troubleshooting an internal USB key

Steps

  1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
  2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  3. Remove the system cover.
  4. Locate the USB key and reseat it.
  5. Install the system cover.
  6. Turn on the system and attached peripherals, and check if the USB key is functioning.
  7. If the problem is not resolved, repeat step 2 and step 3.
  8. Insert a known working USB key.
  9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

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