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Precision 3450 Small Form Factor Service Manual

System-diagnostic lights

Table 1. Diagnostic LED behaviorThe following table provides the diagnostically led behavior:
Blinking pattern Problem description Suggested resolution
Amber White
1 2 Unrecoverable SPI Flash Failure Replace the system board.
2 1 CPU failure
  • Run the Dell Support Assist/Dell Diagnostics tool.
  • If problem persists, replace the CPU and system board.
2 2 System board failure (included BIOS corruption or ROM error)
  • Flash latest BIOS version
  • If problem persists, replace the system board.
2 3 No memory/RAM detected
  • Confirm that the memory module is installed properly.
  • If problem persists, replace the memory module.
2 4 Memory/RAM failure
  • Reset the memory module.
  • If problem persists, replace the memory module.
2 5 Invalid memory installed
  • Reset the memory module.
  • If problem persists, replace the memory module.
2 6 System board / Chipset Error / Clock failure / Gate A20 failure / Super I/O failure / Keyboard controller failure
  • Flash latest BIOS version
  • If problem persists, replace the system board.
3 1 CMOS battery failure
  • Reset the CMOS battery connection.
  • If problem persists, replace the RTS battery.
3 2 PCI or Video card/chip failure

Replace the system board.

3 3 BIOS Recovery image not found
  • Flash latest BIOS version
  • If problem persists, replace the system board.
3 4 BIOS Recovery image found but invalid
  • Flash latest BIOS version
  • If problem persists, replace the system board.
3 5 Power rail failure
  • EC ran into power sequencing failure.
  • If problem persists, replace the system board.
3 6 SBIOS Flash corruption
  • Flash corruption detected by SBIOS
  • If problem persists, replace the system board.
3 7 Intel ME (Management Engine) Error
  • Timeout waiting on ME to reply to HECI message
  • If problem persists, replace the system board.
4 1 Memory DIMM power rail failure
  • Reset the memory module.
  • If problem persists, replace the memory module.
4 2 CPU Power Cable Connection Issue
  • Check power supply unit if CPU power cable is connected well.
  • If problem persists, replace the power supply unit and CPU cable.
Table 2. Diagnostic LED behaviorThe following table provides the diagnostically led behavior:
Blinking pattern Problem description
Amber White
1 2 Unrecoverable SPI Flash Failure
2 1 CPU failure
2 2 System board failure (included BIOS corruption or ROM error)
2 3 No memory/RAM detected
2 4 Memory/RAM failure
2 5 Invalid memory installed
2 6 System board / Chipset Error / Clock failure / Gate A20 failure / Super I/O failure / Keyboard controller failure
3 1 CMOS battery failure
3 2 PCI or Video card/chip failure
3 3 BIOS Recovery image not found
3 4 BIOS Recovery image found but invalid
3 5 Power rail failure
3 6 SBIOS Flash corruption
3 7 Intel ME (Management Engine) Error
4 1 Memory DIMM power rail failure
4 2 CPU Power Cable Connection Issue
Table 3. Diagnostic LED behaviorThe following table provides the diagnostically led behavior:
Blinking pattern Problem description
Amber White
1 2 Unrecoverable SPI Flash Failure
2 1 CPU failure
2 2 System board failure (included BIOS corruption or ROM error)
2 3 No memory/RAM detected
2 4 Memory/RAM failure
2 5 Invalid memory installed
2 6 System board / Chipset Error / Clock failure / Gate A20 failure / Super I/O failure / Keyboard controller failure
3 1 CMOS battery failure
3 2 PCI or Video card/chip failure
3 3 BIOS Recovery image not found
3 4 BIOS Recovery image found but invalid
3 5 Power rail failure
3 6 SBIOS Flash corruption
3 7 Intel ME (Management Engine) Error
4 2 CPU Power Cable Connection Issue

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