Replay Manager Version 8.0 Administrator’s Guide

Collecting Replay Manager Log Files

If requesting assistance from Dell Support, you might be asked to collect and send Replay Manager log files.

1. Create the directory C:\Work\Temp on the server where the RMS service is installed.
   Three RMS debug log files that are generated when the directory C:\Work\Temp is present:

   • ReplayManagerProvider.log—Debug log for the RMS VSS Provider
   • ReplayManagerService.log—Debug log for the RMS Service
   • ReplayManagerExplorer.log—Debug log for the RMS Explorer
2. After completing troubleshooting with Dell Support, delete the directory to stop RMS debug logging.