- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configuring and deploying SupportAssist
- Configure and download SupportAssist for the first time
- Modify configuration in TechDirect
- Managing SupportAssist preferences
- Prerequisites to deploy SupportAssist
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Install SupportAssist on a single PC using Command Prompt
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- SupportAssist version and validity
- Central Resource Manager version and validity
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs with Windows OS Deployment Guide for Partners
Activate the Connect and manage service
To approve your requests, the customer must first activate the Connect and manage service.
Steps
- Sign in to TechDirect.
- Go to .
- In the Connect and manage card, click Activate.
Results
Next steps
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