SupportAssist Enterprise Version 1.2 Support Matrix

Hardware requirements

The following table provides a summary of the minimum hardware requirements on the server where the Remote Collector is set up.

Table 1. Hardware requirementsThe following table provides a summary of the minimum hardware requirements on the server where you want to install SupportAssist Enterprise.
Requirement	Processor	Installed memory (RAM)	Hard drive (free space)
For collection of system information from a single device	1 core	4 GB	1 GB
For collection of system information from up to 20 devices	2 cores	4 GB	4 GB
For collection of system information from up to 100 devices	4 cores	8 GB	12 GB
For collection of system information from up to 300 devices	4 cores	8 GB	32 GB
For collection of system information from up to 1000 devices	8 cores	8 GB	60 GB
For collection of system information from up to 4000 devices	8 cores	16 GB	90 GB