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Dell Wyse ThinOS Version 9.0 Administrator’s Guide

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Upgrading the ThinOS firmware

It is recommended to use the Wyse Management Suite version 2.0 to upgrade your ThinOS firmware to 9.0. You can also use the USB Imaging Tool version 3.3.0 to install the ThinOS 9.0 Merlin image on your thin client. If you are using ThinOS v8.5 or earlier versions, you must first upgrade your device to ThinOS v8.6 before installing ThinOS 9.0. ThinOS 9.0 displays a change group notification message on the device after you change the group in Wyse Management Suite. A new firmware or package message is also displayed when you deploy a new firmware or package using Wyse Management Suite.

NOTE You cannot upgrade ThinOS PCoIP version as ThinOS 9.0 does not support PcoIP devices.
CAUTION All device settings are erased after you upgrade from ThinOS 8.6 to 9.0 except the Wyse Management Suite server settings. You must back up your device settings before you start the upgrade process. Once upgraded to ThinOS 9.0, you can downgrade to ThinOS 8.6 only by using Merlin image.

The overall upgrade process using Wyse Management Suite includes the following tasks:

  1. Register your thin client to Wyse Management Suite.
  2. Download the ThinOS 9.0 operating system image. See Download the ThinOS firmware.
  3. Upload the ThinOS 9.0 firmware to the Wyse Management Suite repository. See Add ThinOS firmware to repository.
  4. Upgrade the ThinOS firmware from 8.6 to 9.x. See Upgrade ThinOS 8.6 to ThinOS 9.x.
  5. Upgrade the ThinOS firmware from 9.x to later versions. See Upgrade ThinOS 9.x to later versions.
  6. Deploy the application package using Wyse Management Suite. See Upload and push ThinOS 9.0 application packages.
Table 1. Firmware imagesThe following table lists the ThinOS firmware images:
Platform ThinOS firmware image for upgrading from 8.6 to 9.0 ThinOS firmware image for upgrading from 9.0 to later versions
Wyse 3040 Thin Client A10Q_wnos rootfs.pkg
Wyse 5070 Thin Client—Celeron processor X10_wnos rootfs.pkg
Wyse 5070 Thin Client—Pentium processor X10_wnos rootfs.pkg
Wyse 5070 Extended Thin Client—Pentium processor X10_wnos rootfs.pkg
Wyse 5470 Thin Client X10_wnos rootfs.pkg
Wyse 5470 All-in-One Thin Client X10_wnos rootfs.pkg
Table 2. Package informationThe following table lists the ThinOS packages:
Name Description Package installation
Citrix The package is introduced to support Citrix Workspace App with RTME client integrated. Upload the new package using Wyse Management Suite.
JVDI The package is introduced to support Cisco Jabber. Upload the new package using Wyse Management Suite.
Imprivata The package is introduced to support Imprivata with ProveID Embedded feature. Upload the new package using Wyse Management Suite.

For information about the supported Citrix Workspace App version, Cisco Jabber version, and Imprivata version, see the latest Dell Wyse ThinOS 9.0 Release Notes at www.dell.com/support.

NOTE If the package fails to update, or if the thin client does not work after upgrading to the new firmware, remove all packages and reboot the thin client. Reinstall the package after the reboot.

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