ThinOS supports audio optimization for Microsoft Teams using Citrix Workspace app 2004 or later. This feature is supported from ThinOS 9.0 MR1 release onwards. To enable the Microsoft Teams audio optimization feature, you must meet the following requirements:
Install the Microsoft Teams on your VDI desktop. For more information about the Microsoft Teams installation, see the
Optimization for Microsoft Teams article at
docs.citrix.com.
Review the system requirements of Citrix Virtual Apps and Desktops and VDA. For more information about the system requirements, see the
Optimization for Microsoft Teams article at
docs.citrix.com.
Enable the Microsoft Teams redirection policy is enabled in Citrix Studio. For more information about how to enable the Microsoft Teams redirection, see the
Multimedia policy settings
article at
docs.citrix.com.
To verify if the Microsoft Teams application works in the optimized mode, click
About > Version to view the Citrix HDX Optimized legend. For more information about how to verify the Microsoft Teams audio optimization, see the
Optimization for Microsoft Teams article at
docs.citrix.com.
Table 1. Microsoft Teams optimization feature matrix Microsoft Teams optimization feature matrix
Feature
ThinOS
Long audio call
Supported
Call - Make audio call
Supported
Call - Answer audio call
Supported
Call - Make video call
Limited support²
Call - Answer video call
Limited support²
Call - Turn camera on or off
Not supported
Call - Enter or exit full screen
Supported
Call - Hold or resume call
Not supported
Call - End call
Supported
Call - Mute or unmute audio
Supported
Call - Transfer
Not supported
Call - Consult then transfer
Not supported
Call - Keypad
Not applicable
Call - Start or stop recording
Not supported
Call - Turn off or turn on incoming video
Not supported
Call - Group video call
Limited support²
Call - Group audio call
Supported
Call - Invite someone during call
Supported
Share screen - Desktop
Limited support²
Share screen - Microsoft PowerPoint
Limited support²
Chat
Supported
Audio call in VDI server desktop
Supported
Audio call in published Microsoft Teams application
Supported
Video call in VDI server desktop
Not supported
Video call in published Microsoft Teams application
Not supported
Devices - Plugin or unplugin headset
Not supported
Devices - Switch headset
Not supported
Devices - Plugin or unplugin camera
Not supported
Devices - Switch camera
Not supported
Headset buttons – Answer, mute, or end call.
Limited support¹
¹When using a headset, you cannot answer or end the call. This issue is due to a limitation on Citrix Workspace app 2004 for Linux.
²Video call and share screen features are not supported on Wyse 3040 Thin Client.
For limitations on Microsoft Teams Optimization, see the latest
Dell Wyse ThinOS 9.0 Release Notes at
www.dell.com/support.
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