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Dell Wyse ThinOS 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Administrator’s Guide

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Citrix HDX RealTime Optimization Pack for Skype for Business

The Citrix HDX RealTime Optimization pack enables you to make high-definition audio and video calls using the Skype for Business application. For more information about HDX RealTime Optimization Pack, see the Citrix documentation at docs.citrix.com.

The Citrix HDX RealTime Optimization pack consists of the following two components:

  • HDX RealTime Media Engine and Citrix Workspace app that are integrated as a single component on the client-side (Citrix package)
  • HDX RealTime Connector as the server-side component

The HDX RealTime Media Engine and Citrix Workspace app are combined to constitute a single component that runs on the thin client. The HDX RealTime connector is the server-side component that runs on the Citrix Virtual Desktops virtual desktops and Citrix Virtual Apps servers. The HDX RealTime connecter that runs on the Citrix server handles the authentication and the media processing is achieved on the thin client.

NOTE:In every ThinOS release, the Citrix package version may be updated to newer versions.
Table 1. Supported environmentSupported environment
Component Supported platform/supported versions
Endpoints (Thin clients)
  • Wyse 5470 All-in-One Thin Client
  • Wyse 5470 Thin Client
  • Wyse 5070 Thin Client
  • Wyse 3040 Thin Client
Citrix environment
  • Citrix Virtual Apps and Desktops 7 1811 and later
  • Citrix Virtual Apps and Desktops (formerly XenDesktop) 5.6, 6.5, 7.x
  • Citrix Virtual Apps (formerly XenApp) 6.5, 7.x
Skype for Business client
  • Skype for Business 2016
  • Skype for Business 2015
  • Lync 2013
  • Lync 2010
Server backend
  • Skype for Business Server 2019
  • Skype for Business Server 2015
  • Skype for Business Online—Microsoft Office 365 hosted Skype for Business Server
  • Lync 2013 Server
Client component at the endpoint Citrix package for RTME

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