- Notes, cautions, and warnings
- Overview
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- New in this release
- How to use this user's guide
- Supported web browsers
- Managing licenses
- Licensed features in iDRAC7 and iDRAC8
- Interfaces and protocols to access iDRAC
- iDRAC port information
- Other documents you may need
- Social media reference
- Contacting Dell
- Accessing documents from Dell support site
- Logging in to
iDRAC
- Logging in to iDRAC as local user, Active Directory user, or LDAP user
- Logging in to iDRAC using a smart card
- Logging in to iDRAC using Single Sign-On
- Accessing iDRAC using remote RACADM
- Accessing iDRAC using local RACADM
- Accessing iDRAC using firmware RACADM
- Accessing iDRAC using SMCLP
- Logging in to iDRAC using public key authentication
- Multiple iDRAC sessions
- Changing default login password
- Enabling or disabling default password warning message
- Invalid password credentials
- Setting up managed
system and management station
- Setting up iDRAC IP address
- Setting up management station
- Setting up managed system
- Configuring supported web browsers
- Updating device
firmware
- Downloading device firmware
- Updating firmware using iDRAC web interface
- Updating device firmware using RACADM
- Scheduling automatic firmware updates
- Updating firmware using CMC web interface
- Updating firmware using DUP
- Updating firmware using remote RACADM
- Updating firmware using Lifecycle Controller Remote Services
- Updating CMC firmware from iDRAC
- Viewing and managing staged updates using iDRAC web interface
- Viewing and managing staged updates using RACADM
- Rolling back device firmware
- Backing up server profile
- Importing server profile
- Monitoring iDRAC using other Systems Management tools
- Configuring
iDRAC
- Viewing iDRAC information
- Modifying network settings
- Configuring services
- Using VNC client to manage remote server
- Configuring front panel display
- Configuring time zone and NTP
- Setting first boot device
- Enabling or disabling OS to iDRAC Pass-through
- Obtaining certificates
- Configuring multiple iDRACs using RACADM
- Disabling access to modify iDRAC configuration settings on host system
- Viewing iDRAC and managed system information
- Viewing managed system health and properties
- Viewing system inventory
- Viewing sensor information
- Monitoring performance index of CPU, memory, and I/O modules
- Checking the system for fresh air compliance
- Viewing historical temperature data
- Viewing network interfaces available on host OS
- Viewing FlexAddress mezzanine card fabric connections
- Viewing or terminating iDRAC sessions
- Setting up iDRAC
communication
- Communicating
with iDRAC through serial connection using DB99 cable
- Configuring BIOS for serial connection
- Enabling RAC serial connection
- Enabling IPMI serial connection basic and terminal modes
- Switching between RAC serial and serial console while using DB9 cable
- Communicating with iDRAC using IPMI SOL
- Communicating with iDRAC using IPMI over LAN
- Enabling or disabling remote RACADM
- Disabling local RACADM
- Enabling IPMI on managed system
- Configuring Linux for serial console during boot
- Supported SSH cryptography schemes
- Communicating
with iDRAC through serial connection using DB99 cable
- Configuring user accounts and privileges
- Configuring local users
- Configuring
Active Directory users
- Prerequisites for using Active Directory authentication for iDRAC
- Supported Active Directory authentication mechanisms
- Standard schema Active Directory overview
- Configuring Standard schema Active Directory
- Extended schema Active Directory overview
- Configuring Extended schema Active Directory
- Extending Active Directory schema
- Installing Dell extension to the Active Directory users and computers snap-in
- Adding iDRAC users and privileges to Active Directory
- Configuring Active Directory with Extended schema using iDRAC web interface
- Configuring Active Directory with Extended schema using RACADM
- Testing Active Directory settings
- Configuring generic LDAP users
- Configuring
iDRAC for Single Sign-On or smart card login
- Prerequisites for Active Directory Single Sign-On or smart card login
- Configuring iDRAC SSO login for Active Directory users
- Configuring iDRAC smart card login for local users
- Configuring iDRAC smart card login for Active Directory users
- Enabling or disabling smart card login
- Configuring
iDRAC to send alerts
- Enabling or disabling alerts
- Filtering alerts
- Setting event alerts
- Setting alert recurrence event
- Setting event actions
- Configuring email alert, SNMP trap, or IPMI trap settings
- Configuring WS Eventing
- Configuring Redfish Eventing
- Monitoring chassis events
- Alerts message IDs
- Managing logs
- Monitoring and managing power
- Inventorying, monitoring,
and configuring network devices
- Inventorying and monitoring network devices
- Inventorying and monitoring FC HBA devices
- Dynamic configuration
of virtual addresses, initiator, and storage target settings
- Supported cards for I/O Identity Optimization
- Supported NIC firmware versions for I/O Identity Optimization
- Virtual/Flex Address and Persistence Policy behavior when iDRAC is set to Flex Address mode or Console mode
- System behavior for FlexAddress and I/O Identity
- Enabling or disabling I/O Identity Optimization
- Configuring persistence policy settings
- Managing storage
devices
- Understanding RAID concepts
- Supported controllers
- Supported enclosures
- Summary of supported features for storage devices
- Inventorying and monitoring storage devices
- Viewing storage device topology
- Managing physical disks
- Managing virtual disks
- Managing controllers
- Configuring controller properties
- Importing or auto importing foreign configuration
- Clearing foreign configuration
- Resetting controller configuration
- Switching the controller mode
- 12 Gbps SAS HBA adapter operations
- Monitoring predictive failure analysis on drives
- Controller operations in non-RAID (HBA) mode
- Running RAID configuration jobs on multiple storage controllers
- Managing PCIe SSDs
- Managing enclosures or backplanes
- Choosing operation mode to apply settings
- Viewing and applying pending operations
- Storage devices — apply operation scenarios
- Blinking or unblinking component LEDs
- Configuring
and using virtual console
- Supported screen resolutions and refresh rates
- Configuring web browsers to use virtual console
- Configuring virtual console
- Previewing virtual console
- Launching virtual console
- Using virtual
console viewer
- HTML5 based virtual console session running on Windows and Linux operating system
- Synchronizing mouse pointers
- Passing all keystrokes through virtual console for Java or ActiveX plug-in
- Managing virtual media
- Installing and using VMCLI utility
- Managing vFlash SD card
- Configuring vFlash SD card
- Managing vFlash partitions
- Using SMCLP
- Using iDRAC Service Module v2.3.0
- Using USB port for server management
- Using iDRAC Quick Sync
- Deploying operating systems
- Troubleshooting managed system using iDRAC
- Using diagnostic console
- Viewing post codes
- Viewing boot and crash capture videos
- Viewing logs
- Viewing last system crash screen
- Viewing front panel status
- Hardware trouble indicators
- Viewing system health
- Generating SupportAssist Collection
- Checking server status screen for error messages
- Restarting iDRAC
- Erasing system and user data
- Resetting iDRAC to factory default settings
- Frequently asked questions
- Use case scenarios
- Troubleshooting an inaccessible managed system
- Obtaining system information and assess system health
- Setting up alerts and configuring email alerts
- Viewing and exporting Lifecycle log and System Event Log
- Interfaces to update iDRAC firmware
- Performing graceful shutdown
- Creating new administrator user account
- Launching server's remote console and mounting a USB drive
- Installing bare metal OS using attached virtual media and remote file share
- Managing rack density
- Installing new electronic license
- Applying I/O Identity configuration settings for multiple network cards in single host system reboot
iDRAC 8/7 v2.30.30.30 User’s Guide
Troubleshooting an inaccessible managed system
After receiving alerts from OpenManage Essentials, Dell Management Console, or a local trap collector, five servers in a data center are not accessible with issues such as hanging operating system or server. Need to identify the cause to troubleshoot and bring up the server using iDRAC.
Before troubleshooting the inaccessible system, make sure that
the following prerequisites are met:
- Enable last crash screen
- Alerts are enabled on iDRAC
To identify the cause, check the following in the iDRAC web interface and re-establish the connection to the system:
- NOTE: If you cannot access the iDRAC web interface, go to the server, access the LCD panel, write down the IP address or the host name, and then perform the following operations using iDRAC web interface from your management station:
- Server’s LED status — Blinking amber or Solid amber.
- Front Panel LCD status or error message — Amber LCD or error message.
- Operating system image is seen in the Virtual Console. If you can see the image, reset the system (warm boot) and log in again. If you are able to log in, the issue is fixed.
- Last crash screen.
- Boot capture video.
- Crash capture video.
- Server Health status — Red x icons for the system components with issues.
- Storage array status — Possible array offline or failed
- Lifecycle log for critical events related to system hardware and firmware and the log entries that were logged at the time of system crash.
- Generate Tech Support report and view the collected data.
- Use the monitoring features provided by iDRAC Service Module
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