About this content
As part of an effort to improve its product lines, Dell EMC periodically releases revisions of its software and hardware. Therefore, some functions that are described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features.
Contact your Dell EMC technical support professional if a product does not function properly or does not function as described in this document.
This document was accurate at publication time. New versions of this document might be released on the Dell EMC Online Support website. Check the Dell EMC Online Support site
https://support.EMC.com to ensure that you are using the latest version of this document.
Purpose
This document describes how to configure and use Unisphere for PowerMax.
Related documentation
The following publications provide additional information:
-
Dell EMC Unisphere for PowerMax Release Notes
-
Dell EMC Unisphere for PowerMax Online Help
- Dell EMC Unisphere 360 Online Help
-
Dell EMC Solutions Enabler Installation Guide
-
Dell EMC Solutions Enabler Release Notes
-
Dell EMC Solutions Enabler SRM CLI Product Guide
-
Dell EMC Solutions Enabler CLI Command Reference
-
Dell EMC PowerMax Family Security Configuration Guide
Dell EMC technical support, documentation, release notes, software updates, or information about Dell EMC products can be obtained at
https://support.emc.com (registration required) or
https://www.dellemc.com/en-us/documentation/vmax-all-flash-family.htm.
Where to get help
Dell EMC support, product, and licensing information can be obtained as follows:
Product information
Dell EMC support, product, and licensing information can be obtained on the Dell EMC Online Support site as described next. To open a service request through the Dell EMC Online Support site, you must have a valid support agreement. Contact your Dell EMC sales representative for details about obtaining a valid support agreement or to answer any questions about your account.
Technical support
Dell EMC offers various support options:
- Support by Product—Dell EMC offers consolidated, product-specific information about the Web at:
https://support.EMC.com/products
The Support by Product web pages offer quick links to the following items:
- Documentation
- White Papers
- Advisories (such as frequently used Knowledgebase articles)
- Downloads
There is dynamic content, such as presentations, discussion, relevant Customer Support Forum entries, and a link to Dell EMC Live Chat.
- Chat with Support—Open a Chat or instant message session with a Dell EMC Support Engineer.
eLicensing support
To activate your entitlements and obtain your PowerMax license files, go to the Service Center on
https://support.EMC.com, as directed on your License Authorization Code (LAC) letter emailed to you.
For help with missing or incorrect entitlements after activation (that is, expected functionality remains unavailable because it is not licensed), contact your Dell EMC Account Representative or Authorized Reseller.
For help with any errors applying license files through Solutions Enabler, contact the Dell EMC Customer Support Center.
If you are missing a LAC letter, or require further instructions on activating your licenses through the Online Support site, contact the Dell EMC worldwide Licensing team at licensing@emc.com or call:
- North America, Latin America, APJK, Australia, New Zealand: SVC4EMC (800-782-4362) and follow the voice prompts.
- EMEA: +353 (0) 21 4879862 and follow the voice prompts.
Your comments
Your suggestions help improve the accuracy, organization, and overall quality of the documentation. Send your comments and feedback to:
VMAXContentFeedback@emc.com