OptiPlex 5060 Micro

Learn about Wireless LAN card issue occurs when running LAN test in SupportAssist 4.0.3.

Pairing Dell Bluetooth keyboard and mouse have connect buttons.

Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.

This article provides information about how to identify and resolve issues with RAID on a Dell computer.

Deploy Driver Packs for OptiPlex models.

This article provides the information about resetting the BIOS default configuration on a system not matching the BIOS settings that are configured from the factory.

Learn how to reset the BIOS or UEFI to factory default settings on a Dell laptop. Follow step-by-step instructions for UEFI BIOS utility factory reset, resetting BIOS without display, and restoring BIOS in Windows 10 and Windows 11.

This article provides information about the current features and versions of Ready Image.

Learn why SupportAssist Consumer version 4.10.1 and 4.10.5 cannot open successfully and recommend restarting the computer.

The following article provides information about resolving reliability errors such as a failure to detect the drive, or Blue Screen issues. They are identified with Micron PCIe Non-Volatile Memory Express (NVMe) 2200S solid state drive (SSD)s. (Despite having installed the Micron 2200S 1060 firmware.)

For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.

Learn about platforms that Dell does not have planned BIOS updates for the 2023 Secure Boot Certificates.

BitLocker recovery key not working or failed to unlock with this recovery key? Learn how to bypass BitLocker and unlock it from Command Prompt when stuck on the recovery blue screen.

Is your personal computer overheating or your laptop running hot and shutting down? Learn the causes of laptop overheating, how to prevent an overheating laptop, and steps to fix a computer that overheated and shut down.

Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.

The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.

Learn how to restore the Microsoft Windows taskbar and Start menu if they are missing from the screen.

BitLocker prompting for a recovery key after a motherboard replacement? Follow this guide to fix the issue, including suspending BitLocker and adjusting TPM settings.

BitLocker encryption provides robust security for Dell computers. Learn about necessary requirements, vital hardware specs, and key management steps for effective Windows security.

Troubleshoot Dell desktop startup problems with a Real-Time Clock reset. Simple power button procedure fixes boot failures and black screens while keeping your files safe.

This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system.

Learn how to locate and use your BitLocker recovery key to unlock a Windows device encrypted with BitLocker Drive Encryption.

Fix startup problems on your Dell computer with BIOSConnect. Download SupportAssist OS Recovery on supported systems directly from Dell's servers.

Dell BIOS recovery guide: Fix boot failure, black screen, or POST errors. Easy step-by-step instructions for hard drive and USB recovery methods.

This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more.

This article explains how to assign an Initial Company Administrator.

This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.

The Windows Security App may alert on Dell computers about Device Security issues due to TPM.Fail or Return of Coppersmith’s Attack (ROCA) vulnerabilities.

See the section that matches the code you received, and follow the instructions listed in the Next Steps column. The 2000-8NNN informative messages below are unlikely to be displayed unless they deal with removable devices or media.

This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.

Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.

Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk.

Troubleshooting an SD card or memory card reader issues on your Dell laptop or desktop? Learn how to fix problems like SD cards not detected, card readers not working, or cards not showing up in Windows.

Learn how to shut down, use sleep and hibernate modes, edit power plans, and prevent your Windows 11 or Windows 10 computer from turning on during hibernation. Follow the steps to optimize power settings.

This article explains how to run memory diagnostics using the ePSA and SupportAssist tools.

Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.

Your Dell computer does not fully go into sleep mode? Learn how to fix Dell computers that do not go to sleep by updating BIOS, drivers, adjusting settings, and more for Windows 11.

This article provides more information about how to download and install Adobe Acrobat that is purchased from Dell.

The following article has information about downloading Microsoft Office from My Account (previously Dell Digital Locker.)

Reset BIOS, CMOS, or NVRAM on your Dell system with easy, step-by-step methods to fix boot issues and restore default settings

This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.

The following article provides information about a problem with the Dell Pro Keyboard and Mouse (KM5221W). The keyboard and mouse do not work and reports a dongle mismatch.

Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers.

Dell is releasing remediations for multiple security vulnerabilities affecting the BIOSConnect and HTTPS Boot features.

Basic troubleshooting steps for Personal Computers that power on but fail to boot into Windows. Computers passing the BIOS screen but fail to load the OS are experiencing a no boot state.

ProDeploy Plus and ProDeploy Essential need to know information. Most new Dell computers come with a setup program to help you get started quickly. Your employer may provide a customized setup or automated process.

This article discusses how to download and install Adobe Photoshop Elements or Adobe Premier Elements that are sold on Dell platforms.

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.

Steps on how to use the command line feature to install Windows 10 drivers.

This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.

Dell Digital Delivery has reached its end of life and is no longer supported. See the note below for details.

Learn about Windows operating system support for legacy Intel processors, from 7th generation to 10th generation.

Discover what Wake-on-LAN (WOL) is and how to troubleshoot it. Learn the steps to enable WOL in the BIOS and optimize network adapter settings for seamless remote access.

This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers.

This article provides information about how to identify and troubleshoot STOP Code Errors (Black Screen or Blue Screen errors) on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors.

Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.

The following article provides information about the availability of Linux Operating Systems on Dell computer's and how Dell supports them.

SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.

Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.

Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.

Learn about why the Windows key is not working on the Dell preinstalled Ubuntu or Linux operating system.

Information about Windows 11 having an Intel Smart Sound Technology (Intel SST) driver incompatibility problem.

The article provides information about how to handle HttpsBoot booting to Ediags (EPSA) if SecureBoot is set to Enabled.

Learn how to enable boot from CD or DVD option in the Unified Extensible Firmware Interface (UEFI) BIOS with UEFI boot mode enabled.

The following article provides information about a network connection issue on OptiPlex desktops. Enabling a metered connection stops the Wi-Fi and Ethernet connections from working.

Information about the NVIDIA control panel for the Manage 3D settings crashes in Windows 10 and 11 computers.

This article explains Dell guidelines on company administrator assignment.

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.

If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.

Learn how to troubleshoot touch screen issues on Dell laptops, All-In-One desktops, and monitors. Follow step-by-step solutions for unresponsive, inaccurate, or intermittent touch functionality.

This article provides information about setting HTTPsBootMode from AutoMode to ManualMode by Dell Command Configure reporting an error.

Forgot your Admin, System, or HDD password in BIOS? Learn safe methods via BIOS settings, jumpers, or Dell password release code—to reset or clear passwords easily.

Learn how to access the Windows Recovery Environment (Windows RE) on Dell PCs using built-in Windows options, Dell SupportAssist OS Recovery, and Command Prompt. Use this guide to troubleshoot and repair startup issues.

Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.

The information about how to start your Windows 10 or 11 personal computer in Safe Mode with Networking has been moved. See the recommended resource below.

Steps for manually getting BitLocker to encrypt the hard drive in OptiPlex 3060, 5060, 7060 and XE3 systems running Windows 10.

This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.

This article contains Information about the transmit buffer limitations on the Intel Ethernet 10G 4P X710 network card.

Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.

This article is a guide to all the articles that you should have to run one of the OptiPlex 5060 desktop form factors as it ships from Dell.

Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.

Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.

This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources.

Learn how to diagnose and fix CD, DVD, or Blu-Ray drive recognition problems in Windows 11 and Windows 10 on Dell Desktops or laptops.

Dell Client Consumer and Commercial platform remediation is available for multiple vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell Client platforms require a security update to address the vulnerability identified in Intel-SA-00444: Intel® SGX Platform Software Advisory.

Dell Client Platforms remediation is available for multiple AMD security vulnerabilities that may be exploited by malicious users to compromise the affected systems.

Dell Client Platforms require a security update to address vulnerabilities addressed in Intel PROSet/Wireless WiFi and Killer Driver.

Cannot access your NVMe drive due to password lock? Learn your two recovery options: BIOS admin password or PSID (erases all data).

This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.

This article provides advanced troubleshooting steps for resolving desktop display issues when common fixes fail. When the common fixes do not resolve the issue, use this guide for detailed troubleshooting steps to help resolve your desktop’s display problems.

This article covers Linux system BIOS settings recommendations.

Learn the steps to use the Secure Boot Default Database (DB) in the BIOS to overwrite the Active DB used to boot the operating system with Secure Boot.

Learn how Intel Optane Memory can improve boot times, application launches, and overall system responsiveness. This Dell specific FAQ answers all your questions about compatibility, usage, and more.

This article lists those Dell products that have been tested for compatibility with each version of Windows 11.

This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN).

This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.

Troubleshoot Windows Hello PIN issues on Windows 10. Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages.

Learn how to successfully complete initial activation for your Office 2021, 2024, or 365.

This page provides information about the Dell OptiPlex System that does not boot to Windows.

This article provides information about new DDR3L memory shipping on newer laptops. Some information about DDR3 vs DDR3L memory is also listed.

This article describes how to guide a customer through changing the operating system language in Windows 11.

This article provides information about what memory issues can be seen and how to troubleshoot them on a Dell Desktop computer.

If your Dell desktop or all-in-one (AIO) desktop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Learn how to perform basic checks to identify why your desktop is not able to turn on.

Learn how to update the BIOS on your computer using the BIOS executable file that is copied to a USB drive from the One Time Boot menu.

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.

Learn how to deploy, manage, secure and virtualize BYOD, Enterprise client, and mobility solutions from Dell Experts and Peers.

How to use the System File Checker (SFC) command "sfc /scannow" to scan and repair system files in Windows. System File Checker (SFC) helps repair corrupt files that cause boot-related issues.

Information about supported commands for Dell Data Wipe.

Dell Data Wipe securely erases all internal storage via BIOS—ideal for resale, repurpose, or disposal. Protect privacy with enterprise-grade erasure.

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.

About hard drive (HDD) and BIOS passwords on Dell computers. Discover setup instructions, troubleshooting tips, and how to handle password issues.

Secure your BIOS or UEFI with an Admin Password (sometimes called Setup Password). Protect your system BIOS or UEFI from unauthorized changes with our step-by-step guide.

Secure your computer at power on. Learn how to set a System BIOS password to prevent unauthorized start-ups.

Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.

How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).

Update your Dell BIOS using a USB drive when Windows won't boot. Quick F12 menu method for emergency BIOS flashing.

The following article provides sound or microphone function troubleshooting for Alienware headsets.

Learn how to activate Windows 10 without a product key on Dell Personal Computers. This guide explains digital entitlement and Windows 10 activation without a product key installation and setup.

Learn how to download a Dell OS recovery image using the OSISO recovery tool and restore your Windows operating system. This is ideal for scenarios like computer crashes, hard drive replacements, or other software issues.

This article provides information about resetting or removing the "Alert! Cover was previously removed" error message that appears when starting a Dell OptiPlex.

Learn how to get and set up the Secured Component Verification (on Cloud) service (SCV). SCV verifies the integrity of components inside your Dell computer.

Learn about the Dell Command | Update driver scan error, "No update information is available. System is not supported by the available catalog(s)."

Learn about various tasks that customers commonly perform to tailor Windows 10 to their liking.

Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.

Dell is aware of the new side-channel analysis attacks (also known as Meltdown and Spectre) affecting many modern microprocessors that were discovered and published by a team of security researchers on January 3, 2018 (CVE ID: CVE-2017-5715, CVE-2017-5753, CVE-2017-5754)

Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.

DSA-2020-110: Dell Client Platform Security Update for Intel-SA-00334 Vulnerability

Dell Client platforms require an update to address a BIOS Setup configuration authentication bypass vulnerability.

Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.

Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.

Dell Client platforms require a security update to address vulnerabilities in the Intel® Graphics Driver for Windows

How to enable Tablet Mode in Windows 10 when using your 2-in-1 laptop and learn how to disable Tablet Mode if necessary. This guide also covers Autorotation on laptops, including steps for enabling and disabling Autorotation for improved functionality.

Dell Family Driver Packs for Older Win10 Versions and platforms

Create and manage disk partitions in Windows 11 and 10. Additional information can be found in the linked content from Microsoft.

Refer to the Setting up a Mobile Broadband Connection or Checking Your Data Usage sections for help with managing your data usage in Windows 10.

Learn about a blue screen error seen on Dell desktops with NVIDIA GeForce Graphics cards installed.

This article describes resolving the "Not enough space on drive" error that occurs when attempting to download large files from Dell online applications such as Dell operating system recovery images.

Having Wi-Fi issues on Windows 10 or 11? Troubleshoot WiFi issues like cannot connect to this network, computer not connecting to WiFi, or wireless Internet not working.

Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows experiences. Learn more now.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.

This article contains information about how to identify and resolve noise issues on Precision Desktop Workstations.

Installation of the Intel Optane M.2 form factor NVMe accelerator into your existing Dell OptiPlex or Alienware computers with Windows 10 and a Kaby Lake processor.

Resolve no audio issue while playing YouTube on Google Chrome.

Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.

Discover how to disable Windows Defender when using a third-party antivirus. Follow these steps to permanently disable Defender in Windows using the Group Policy Editor.

Encountering installation problems with Dell SupportAssist for Personal Computer's and tablets? Learn how to fix installation issues with our step-by-step guide.

Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.

Install or reinstall Windows 11 or 10 on Dell computers using ISO recovery media. Download the ISO, create a bootable USB or DVD, and restore or repair your system.

Dell Digital Delivery remediation is available for an Insufficiently Protected Credentials vulnerability that could be exploited by malicious users to compromise the affected system.

Learn how to adjust the brightness or change video settings on your Dell laptop.

This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.

The Dell Parts and Repairs selector show what Dell-certified memory, storage, drives, media, batteries, parts, and upgrades are available for purchase.

The following article provides a step-by-step guide on how to revert a Dell computer with a custom BIOS splash screen to the default Dell Splash screen.

This article provides information about how to return service parts to Dell in the United States Region only.

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.

General Information about video displays that includes video connections and multiple displays.

This article provides information about how to optimize the memory using the Disk Defragmenter option.

Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems.

Enhance your Dell computer's speed with our comprehensive guide. Resolve slow performance issues in Windows 11 or Windows 10 by optimizing settings, drivers, and more.

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.

Windows BitLocker has become a solution for people using Windows to encrypt and secure your data. The following is how to enable and disable BitLocker using the standard methods. We do not discuss the utilization of a USB as a Trusted Platform Module (TPM) replacement and do not discuss Group Policy changes for advanced features. Domain level Group Policy changes and network-managed BitLocker setups are Best Effort and are out of the scope of support. Supported configurations are limited to single computers and locally managed BitLocker setups.

To help with locating previously stored BitLocker recovery keys, this article describes the different storage options that each Windows operating system supports.

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.

The following article is a guide to configuring Redundant Arrays of Inexpensive Disks Controller (RAID) on a Dell computer using the Intel Matrix Storage software.

This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.

Learn how to identify if the power supply unit of a Dell desktop is working. Find steps to troubleshoot issues with power supply units and running a self-test diagnostic on the power supply unit.

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.

How to determine the firmware version of your storage device and update it if required.

Learn how to change your Blu-Ray (BD) player's region code. This guide covers finding your disc's region, understanding Blu-Ray player Region Codes, and step-by-step instructions.

This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.

Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.

This article explains how to fix a hard drive locked error when installing Windows 10.

This article provides information about an error "Error allocating Mem BAR for PCI device" seen during POST on OptiPlex and Precision systems.

The following article is a guide to a quick fix for On-screen Windows errors seen after changing your computers Serial AT Attachment (SATA) mode.

This article discusses the effects on CMOS batteries based on storage conditions, and the length of time left unboxed or not plugged into AC Power.

Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.

Understand what an optical drive is in a computer. Compatibility information about the various types of optical disc drives (ODD) and different types of optical discs.

Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.

Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.

This article provides steps on retrieving the MSI installer from the Dell Trusted Device executable.

Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.

Learn how to run the CHKDSK utility provided in Windows 11 and Windows 10 to correct file errors or bad sectors on a hard disk.

Dell Diagnostic Tools

Basic info to help when you have forgotten your Windows password. This article has been superseded by the operating system specific articles within.

Explore this article to troubleshoot wireless networking for your home network on Windows 11. Also, for help with setting up, connecting, sharing files, photos, music, and troubleshooting your wireless network see the appropriate section.

Windows S-Mode devices are streamlined for security and performance. To maintain both, drivers can only be updated through Windows Update / Windows Update for Business (WUfB).

This article gives you information about fixing your Dell laptop or desktop that shows a square artifact in the middle of your screen.

This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.

The following article provides information about the usage of the Windows troubleshooting resource: The Wireless Network Report

The following article provides a reference that takes you through the Terminal conventions you must know. Knowledge of Terminal commands is needed in order to get the most out of the Linux Ubuntu Operating System on your Dell computer.

How to update your Dell BIOS using the Dell Update Package (DUP) format. Includes detailed instructions for OptiPlex, Latitude, Precision Workstations, Inspiron, Vostro, and XPS models.

Learn how to fix desktop offset issues by updating drivers, adjusting display settings, and matching screen resolutions.

Learn how to resolve a USB 3.0 device recognized as USB 2.0 device on a Dell computer.

The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer.

The following article provides information about identifying if a graphics card is fitted and what ports to use. It provides instructions about how to troubleshoot the software and hardware to identify and resolve video issues.

The following article provides a guide to the Video connectors. How to resolve No Video issues where the user has plugged up to the wrong ports on the monitor, computer, or any combination of the above.

Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.

This article provides information about how to identify and resolve the various issues that you can have with a Dell Desktop Monitor.

Know how to install Ubuntu on a USB drive to troubleshoot system issues. Follow step-by-step instructions to create a bootable USB and run Ubuntu without affecting your installed Operating System.

Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.

Learn how to back up and restore in Windows 10 with File History.

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.

Learn how to enable or disable Hardware Virtualization on a Dell computer.

This article contains information about steps for identifying unknown devices in Windows Device Manager.

How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.

The following article provides information about updating the BIOS on your Dell desktop or laptop running Ubuntu or some other type of Linux?

This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 15 years. We also provide a guide to the older color code convention for ports and connectors.

The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.

Windows Reliability Monitor is a Windows application that assists you in the identification of software issues.

Applications may appear with blurry text in Windows 8.1 or Windows 10. This article provides information about how to resolve the issue.

Learn how to export Event Viewer logs in Windows 11, 10, 8, and 7. This guide explains how to save logs, check system logs, and view application logs using Event Viewer. Ideal for troubleshooting and system diagnostics.

Find the factory installed operating system on your Dell computer at Dell's Support Website.

Learn the steps to prevent Microsoft Teams 2.0 from slowing down your Windows 11 startup. Follow our guide to disable auto start effortlessly.

This article walks you through the process of enabling the Windows Virtualization Based Security (VBS)/Hypervisor Enforced Code Integrity (HVCI) feature on a Dell computer.

Learn step-by-step instructions to open Task Manager in Windows 11. Learn Task Manager shortcuts, hotkeys, and how to open Task Manager with the keyboard.

Explore steps to reset your Microsoft password online and on Microsoft products. Resolve Microsoft Account (MSA) issues quickly.

Learn how to change the default center-aligned taskbar in Windows 11 to be left-aligned. Follow this guide to customize the Windows 11 taskbar placement.

Learn the process of running the PC Health Check app on Windows 10. Ensure that your computer meets Windows 11 requirements with this step-by-step guide.

This article contains information about a Windows Defender feature blocking Windows temporary folder access.

What is Modern Standby and how it compares to S3 Standby on Dell computers. Find how Modern Standby improves battery life and enables faster transitions.

Resolving Windows Update failure to update.

Find out more about how to clean your Dell equipment.

Learn how to download Windows Debugger (WinDbg) and run it to read minidump files and troubleshoot bluescreen errors in a Windows operating system.

Having trouble with File Explorer not responding in Windows 10? Follow this guide to resolve issues by clearing history, resetting folders, and restoring default settings. Restart your computer to fix the problem.

Learn How to clear memory on Windows using a batch file. Optimize your computers performance by removing cache and temp files with this step-by-step guide.

You can change how you get notifications in your Windows 10 Action Center.

The following article shows you how to fix Window Autopilot Domain issues after replacing parts or receiving a computer replacement. This applies to computers that run Windows 10 and Windows 11.

Windows 10 activation Error Code 0xC004C008 issue on a new system received from Dell

Resolving an error with the hard drive reporting as locked trying to repair or recover a Windows 10 installation from the Windows Recovery Environment.

Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue.

Learn how to disable OneDrive in Windows 10 operating systems and all applications. Follow these steps to remove OneDrive completely.

Learn how to check what version of Windows 11 or Windows 10 is installed from a Windows ISO file.

Learn how to do a clean boot in Windows 10 or 11 using MSConfig. This method helps identify software conflicts by starting your computer with only essential services and drivers.

The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.

Information about hardware that is not supported in Windows 10 on Dell computers that were released in 2024 and later.

Information about Intune not deploying Dell Optimizer version 4.2.2 if it is downloaded from the Microsoft Store.

Dell Optimizer Collaboration Touchpad feature requires an active operating system (OS) user account login in order to sync with Zoom.

This article describes an issue where File Explorer in Windows 10 stops responding when opened.

The following article provides information about when you must remove a windows update and how you would be best to do it.

Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.

This article explains how to set the power profiles to decrease the throttling of the CPU.

The following article is an overview of the Dell Command Configure, Power, Monitor, and Update Utilities. It links to the latest information available about them on the Dell support site.

Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.

This article describes the support scope for personal computer Game Pass and the Xbox app on Dell devices.

This article provides the information about reinstalling individual modern applications that are included with Windows 10.

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.

Support for the Error Code 0xc0000034 seen in a Windows 7, 8, and 10 No Boot situation.

The following article provides information about an issue with Windows 10 reporting that you are signed in with a temporary profile on your Dell computer. It takes you through various methods to resolve this.

This article contains information about how to fix audio driver issues after installing Windows 10 Update KB4343909.

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.

Learn to set up email on your Dell computer, including Gmail, Microsoft Office Outlook, and Outlook.com. Configure your email and get troubleshooting tips.

Information about Dell recovery and OS reinstallation using Direct Media USB.

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.

This article provides information about quickly getting up and running after updating to the Windows 10 operating system.

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.

Learn how to open Device Manager using shortcuts, commands, and CMD. Covers device manager shortcut, device manager command, and how to get to Device Manager in Windows 11 and Windows 10.

Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.

Learn how to type special characters on a keyboard in Windows. Learn about alt codes, the Character Map, and shortcuts to type symbols with the keyboard.

This article provides information about support notifications for driver updates. Learn how to create and manage notifications for your Dell products.

Learn how to install or upgrade RAM on your Dell computer, whether it is a laptop or a PC. Step-by-step guide to upgrading and installing system memory on your device.

The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. You can increase the RAM by using ReadyBoot or Virtual Memory.

Discover steps to resolve Windows 10 shutdown issues with our guide. Learn about the Fast Startup feature, full shutdown methods, and command-line solutions. Ensure that your system shuts down completely for optimal performance.

Learn about the Driver Detection not Available message that appears on the Dell support driver download page.

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.

Explore step-by-step instructions to verify the original installation date of Windows on your Dell computer.

This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.

The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device.

This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.

This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.

How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.

Know all about Windows command prompts - including basic commands list, running commands prompts, access previous commands, most used commands, and related helpful information.

The following article contains information about multiple troubleshooting steps to fix sleep, suspend, and hibernate issues on Windows computers that turn on.

Steps to fix an Outlook 80090016 error after you have the system board replaced on your Dell computer.

The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.

If the customer restores the computer back to the factory image, the removed application list can incorrectly show "McAfee LiveSafe" as a removed application.

Replace the CMOS battery in your Dell desktop computer to maintain BIOS settings and system time. This guide covers the steps for removing, installing, and safely disposing of the motherboard battery, ensuring your BIOS functions properly.

Learn how to find or Identify the wireless (Wi-Fi) network adapter on your Dell computer to update drivers and check Wi-Fi compatibility.

Some newly purchased Dell computers may experience an issue activating Microsoft Office. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your Microsoft Office software.

This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems.

Some newly purchased Dell computers may experience an issue activating Game Pass. For customers who have contacted Dell Technical Support and have been approved to be given a replacement key. This article explains how to obtain and use the key to activate your entitled Game Pass offer.

Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.

This article addresses a "No boot device found" issue affecting certain XPS, Latitude, Precision, and OptiPlex when changing the Boot Sequence to Legacy mode in the BIOS setup menu.

This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.

This article serves as a guide to provide useful tips and guidance on arranging an out of warranty repair for your Dell computer.

This article provides information about guidelines for automating or using scripts to install or manage Dell TPM firmware updates.

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.

This article describes the TPM firmware update process.

This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.

This article provides information about different backup data options in Microsoft Windows.

Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings.

Having trouble with external speakers not working on your Personal Computer? Learn how to fix external speaker issues in Windows, including solutions for Personal Computer speakers not working, set default output, running diagnostics, and update drivers.

This article provides the information about how to resolve headphone or microphone jack issues on a Dell Latitude and OptiPlex computer.

The following article provides information about which computers ship from Dell and can upgrade the Trusted Platform Module (TPM) from firmware version 1.2 to version 2.0.

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.

Learn how to change the display or video settings in Microsoft Windows 11 and Windows 10 on your Dell computer. Find information about how to change the screen resolution, refresh rate and size of fonts, icons and improve text.

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.

Learn about PCI and PCI Express, their differences, and how they enhance computer performance. Discover common PCI Express errors and troubleshooting steps to resolve issues.

This article describes an issue where the TPM cannot be configured because it is in an owned state.

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.

Learn how to run a self-test diagnostic on the power supply unit of a Dell desktop or all-in-one computer. Built-in Self Test (BIST) helps determine if the power supply unit is working.

This article takes you through the beep codes for the Dell Inspiron, Vostro, OptiPlex, and XPS desktop computers.

Learn how to create and then log in to a local account in Microsoft Windows.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.

Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs

See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.

Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.

Learn how to clean up disk space in Windows. Find out what is taking up space on your hard drive and discover ways to free up disk space effectively.

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.

Follow the steps when the wired adapter did not connect.

This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing."

This article provides information about the Dell client drivers and downloads update release schedule.

Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing.

Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.

How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.

Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.

This article provides information about Command Line switches to employ when managing Dell BIOS updates.

The Dell Command Suite is the name of our industry-leading Client Systems Management tools.

This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10.

Learn why the power button on your Dell desktop changes colors or blinks. Understand power states, troubleshooting steps, and how to resolve power issues efficiently.

How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11.

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.

This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead.

Check how to downgrade Windows 11 to 10. Follow our guide to switch back from Windows 11 to Windows 10 on your computer within 10 days of upgrade.

Resolving the failure of Tigerlake - H Chipset platforms to get provisioned while performing the vPro-AMT Configure Client task sequences. That refers the ACU configuration package 12.2.0.150 or 12.2.0.139.

This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.

Learn essential maintenance tips for your Dell computer, including cleaning, updating drivers, running antivirus scans, and extend lifespan.

This article provides information about an issue where a user may hear a pop noise when Windows plays a notification.

Create Windows installation media for Windows 11 and 10 with Media Creation Tool. Choose your media type (USB or DVD) and follow easy steps for OS upgrades or reinstalls.

Learn how to find drivers by hardware ID using Windows Device Manager. Look up device ID, use the hardware device identifier, and download the correct driver ID for your computer.

How to install and update the Thunderbolt controller driver and the Thunderbolt firmware using Dell Command | Update on Dell computers.

How to locate the service tag of your Dell device using Windows PowerShell, as Microsoft has deprecated the WMI Command-Line (WMIC) tool, making Command Prompt no longer a viable option.

Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.

This article provides video guides on how to replace common parts for full size and mini-tower Dell desktops.

This article provides information about how to resolve an issue with the Extensible Firmware Interface (EFI) Bootloader for the Windows 10 and 11 Operating Systems. Where the bootloader is not booting correctly on a GUID Partition Table (GPT) Hard Drive.

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.

See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.

Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer.

The Windows 10 Test mode message may present itself in one of two different ways. See the section that matches what is on your computer.

Upgrade your Dell computer or tablet to Windows 10. Learn how to upgrade Windows 7 to Windows 10, handle river updates, common issues, and essential steps for a smooth upgrade process.

This article addresses an issue affecting PXE booting to a Dell USB Type-C to Ethernet dongle.

This article provides information about the long reboot time on Windows 10 CMIT Government Edition (CMGE).

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.

Use Activation Troubleshooter to resolve activation issues with Windows 10.

How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.

This article provides information about an error with the Dell Optimizer software and System Center Configuration Manager (SCCM) deployment.

Dell Command | Update (DCU) does not offer driver or firmware updates once they have been updated successfully with DCU previously, and then downgraded.

This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.

This article provides an example log collector script for the Windows operating system.

How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.

Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.

Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).

How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool.

Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.

Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.

This article contains information about the optional port module cards available for Dell Precision and OptiPlex systems.

Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.

Learn to install a PCIe card in a Windows system. Find tips on PCIe slots, adapter options, and step-by-step installation instructions.

This article provides information about how to disable touch options in Windows 10. This can be difficult when using a Dell Touch-enabled computer as a KIOSK device.

This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."

Learn about possible hardware issues and how to troubleshoot them on a Dell computer with Ubuntu installed as the operating system.

Discover steps to fix issues such as blank screens, overheating, hardware replacement, and CMOS battery failure. Find expert solutions to get your Dell desktop up and running.

Learn how to find Intel Optane Memory and Storage Management in Windows 10.

The following article takes you through optimizing your computers performance and stability by disabling start-up items.

Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.

Customers who use Dell third-party update catalog with Microsoft Endpoint Configuration Manager (MECM) observed driver updates being reported as installed without installing or deploying driver updates.

The following guide provides information about resolving a Windows operating system on-screen error. You see the power error: 'There are currently no power options available.'

Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.

Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.

This article provides information about Dell Command | Configure Toolkit returning an error when setting Secure Boot Mode to Audit Mode by Dell Command | Configure Toolkit.

Learn about the recommended file, folder, processes, and file type anti-virus exclusions for Dell Trusted Device.

This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue

This article provides the information on "Why a Redundant Array of Independent Drives (RAID) cannot be configured in the OptiPlex 3040, 3046, 5040, 3050, 5050, 7050 BIOS".

Dell Trusted Device leverages certificate pinning for trust validation of its back-end server. This certificate is being updated in 3.5, with the older certificate expiring on September 30, 2021.

This article provides information about the Alienware AW720H headset battery life is less than expected.

This article provides information about headset mute issue, and playback pause issue occur on the Dell Pro Premium Wireless ANC Headset WL7024.

This article provides information about the Dell Pro Wireless Headset WL3024 or Dell Pro Premium Wireless ANC Headset WL7024 behavior with Dell Peripheral Manager.

Resolving AW720HA, AW720H, AW725H, AW920H, AW520H Alienware headsets microphone to not working.

This article covers how to obtain support for the TechDirect Update - Manage Catalog (used to be known as DCCRM).

This article describes what to do when your Dell monitor drops its RJ45 LAN connection intermittently while connected to your Dell computer.

This article provides information about an issue with the Dell Alienware headset when connected using a 3.5mm cable.

The following article provides information about steps available for OptiPlex XX60, XX70, 7080, Alienware Aurora R5, R6, R7, R8, R9, R11, XPS 8910, 8930, 8920, Vostro 3690, 3890, 5890, and Inspiron 3891, Inspiron 7700 AIO, Inspiron 5400 AIO, Inspiron 5401 AIO systems. To aid those experiencing No Power-On Self-Test (POST) with power LED blink code 3-6 (blink three times, stop, and blink six times) or 3-7 (blink three times, stop, and blink seven times.)

This article provides information about how to turn on Alienware Wireless Gaming Headset upon arrival.

The following article provides information about why the Basic Input-Output System (BIOS) does not upgrade or downgrade without a monitor connected. This has been reported on the OptiPlex 3060, 5060, and 7060 families of Dell Desktop.

Learn how to use the Event Viewer in Windows to monitor Dell Trusted Device statuses for BIOS Events & Indicators of Attack, BIOS Verification, and more.

This article talks about an issue where specific applications and computer settings on Windows 11 detects the Operating System as Windows 10.

DisplayPort (DP) over USB Type-C adapters not supported with OptiPlex desktops or Precision Workstations using Sunix USB 3.1 Type-C Add-in card or Dell Precision Thunderbolt 3 Add-in Card.

The following article provides information about the use, features, assembly, and compatibility of the Dell Pro Dual Monitor Arm MDA20.

This article provides information about how to start the applications successfully when starting the operating system for the first time.

The Dell Trusted Device Local Console is an application that provides the security status of the local endpoint and recommended actions for security monitoring.

This article provides information about how to resolve microphone issues on the Alienware Dual Mode Wireless Gaming Headset AW720H.

This article contains information about DisplayPort (DP) monitors connect to certain OptiPlex systems not showing video when turned on.

The following article provides information about the OptiPlex and Dell Precision desktops that are released in 2020. The new features that apply to these new desktops.

Information about intermittent audio issues with the Alienware AW920H headset and Windows 11.

This article provides information about how you can identify and resolve issues with the onboard wired Ethernet controller on a Dell Desktop.

The Killer Control Center software allows you to set a speed limit to your wired connection. Configuring a low value results in slower speeds when connected through a wired connection.

This article provides information about the use and features of the Dell Pro Single Monitor Arm MSA20.

This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops.

This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.

Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.

The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.

This article shows the settings for Manufacturing/Management mode settings (Intel AMT) on Dell desktops.

See the step-by-step instructions on how to download and fill out the Bulk Ownership Transfer form.

Dell Digital Delivery remediation is available for a Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for an NVIDIA® GPU Display Driver vulnerability that could be exploited by malicious users to compromise the affected systems.

Dell Client Platform remediation is available for NVIDIA® GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.

This article describes the steps required to manage your Intel Virtual RAID on LSI MegaRAID Controllers in the Unified Extensible Firmware Interface (UEFI) configuration of your Dell computer.

This article provides information about Utilizing .exe files when deploying operating system images with Microsoft System Center Configuration Manager (SCCM).

Fully uninstall Microsoft Office 365 from your Dell computer. This guide covers removal methods for Windows 11 and 10, including using Control Panel, the Easy Fix Tool, and manual uninstallation.

Dell Client Platform remediation is available for an AMD Graphics HIP SDK Incorrect Default Permissions Vulnerability that could be exploited by malicious users to compromise the affected systems.

Learn how to flip the screen on a Dell laptop or rotate your personal computer screen with simple keystrokes. Fix an upside-down display and adjust your screen orientation on any Windows device.

The Dell Business Client Update Catalog automates the patch process of system updates for Dell Business Client systems in Microsoft Configuration Manager.

Dell Client Platform BIOS remediation is available for multiple vulnerabilities addressed in Intel® Platform Update 2024.3 Advisories that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for multiple vulnerabilities within Intel® Ethernet Controller and Adapter Software that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for multiple vulnerabilities within Intel® PROSet/Wireless WiFi and Intel® Wireless Software that could be exploited by malicious users to compromise the affected system.

This article provides the steps to import Dell Trusted Device (DTD) into Absolute using Customer Device Fields (CDF).

This article provides the steps to view Dell Trusted Device results in the Absolute dashboard.

Dell Client BIOS remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article provides Windows event log examples after the security assessment is complete for Dell Trusted Device.

What is Secured Component Verification (On Cloud)? Learn the keys to ensure that your hardware components are validated and trusted.

Learn how to efficiently manage and download Dell Driver Packs for OS deployment across Latitude, OptiPlex, Precision, and Tablet systems with automation tools.

The Driver Packs are updated based on the release schedule and in response to customer requirements.

Dell desktop care tips for better performance. Discover how to clean your computer, follow safety guidelines, and optimize ergonomics for comfortable use.

Intel Unite article for Choosing Small Business Mode vs. Enterprise Mode

Step-by-step instructions to guide you through the setup process for Windows 11 and Windows10 on your Dell computer using Intel Optane.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel® PROSet/Wireless WiFi and Bluetooth® drivers that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for a vulnerability in Intel® Graphics Command Center Software that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for an TianoCore EDK2 Vulnerability that could be exploited by malicious users to compromise the affected systems.

OptiPlex 5060 Windows 10 Driver Pack

The following article provides information about reports of a Preboot Execution Environment (PXE) boot issue on the latest computers from Dell. It is an issue where the Dynamic Host Configuration Protocol (DHCP) server is sending out the older undionly.kpxe file. New computers no longer support legacy boot. This file can prevent the server from accessing the Internet Protocol (IP) address of the new Dell XPS, Latitude, OptiPlex, or Precision device.

Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.

Dell Client Platform remediation is available for multiple vulnerabilities in Intel® BIOS Guard and PPAM Firmware that could be exploited by malicious users to compromise the affected system.

Learn how to get support for Dell Trusted Device (formerly Dell BIOS Verification). Dell offers several methods of support.

Dell Client Platform remediation is available for NVIDIA® GPU Display Driver Vulnerabilities that could be exploited by malicious users to compromise the affected systems.

Dell Client BIOS remediation is available for an Improper Input Validation vulnerability that could be exploited by malicious users to compromise the affected systems.

Dell Dock Firmware and Dell Client Platform remediation is available for an Improper Link Resolution vulnerability during installation that could be exploited by malicious users to compromise the affected system.

Dell Client BIOS and Dell Precision Rack BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that may be exploited by malicious users to compromise the affected system.

Need to configure Microsoft Intune for Dell Trusted Device? Our clear guide helps you set up quickly for enhanced security and control.

Dell Client Commercial remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Client Platform remediation is available for an AMI UEFI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.

Dell Client Platform BIOS remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.

This article provides information about how to identify and resolve issue with input devices on a Dell OptiPlex Desktop personal computer.

Dell Client Platform remediation is available for NVIDIA GPU Display Driver Vulnerabilities that could be exploited by malicious users to compromise the affected system are addressed in Security Bulletin: NVIDIA GPU Display Driver – June 2023.

This article is a guide to installing the required drivers from the Dell Support site to run the Windows 10 operating system on a Dell OptiPlex 5060 desktop.

This article is a guide to removing those parts of the Dell Micro Form Factor OptiPlex 5060 desktop system that Dell considers it easy enough for anyone to do.

The following article provides a visual guide to your OptiPlex 5060 Computer and lists the external ports and features of your computer.

An OptiPlex 5060 teardown removal can be performed for customer replaceable units by following these instructions.

Dell Client Consumer and Commercial platform remediation is available for this vulnerability that may be exploited by malicious users to compromise the affected systems.

Dell Client Platforms remediation is available for NVIDIA GPU Display Driver vulnerabilities that may be exploited by malicious users to compromise the affected systems.

Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.

Dell Client Consumer platform remediation is available for this vulnerability that could be exploited by malicious users to compromise the affected system(s).

Dell Client Consumer and Commercial platform remediation is available for this vulnerability that may be exploited by malicious users to compromise the affected systems.

Dell Client Platforms remediation is available for vulnerabilities that are addressed in Security Bulletin: NVIDIA GPU Display Driver-May 2022.

Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell Family Driver Packs for Older Win10 Versions and platforms

Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.