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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: November 25, 2025
ID: 000187496
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: November 22, 2025
ID: 000185734
This article explains how to assign an Initial Company Administrator.
Updated: November 14, 2025
ID: 000374134
Agentless import of multiple VNX volumes to PowerStore fail and may result in DataPath Panics.
Updated: November 08, 2025
ID: 000215457
This article explains how to promote Company Administrators.
Updated: October 21, 2025
ID: 000374126
Online Update task does not work when the customer does have a Proxy Server on Network.
Updated: October 20, 2025
ID: 000061952
After initial copy and incremental copy was successfully run on the emcopy hosts, while trying to run the sharedup utility to copy the security descriptors and all security permissions related from the source to the destination shares, an error occurred in the log file generated from sharedup
Updated: October 16, 2025
ID: 000199247
Customer is seeing conflict Errors in DPA Collecting Logs
Updated: October 03, 2025
ID: 000057127
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: July 31, 2025
ID: 000132371
This article provides information on how to configure the LUNs on Dell | EMC 4700 Array.
Updated: July 29, 2025
ID: 000149636
After installing Virtual Storage Integrator (VSI), the VSI WebUI login screen shows the error: "VSI services are not all up and running yet, please give a few minutes then refresh this page. If the problem persists for more than 15 minutes, please reboot the VSI virtual machine and try again"
Updated: July 29, 2025
ID: 000227235
RecoverPoint: Block anonymous incoming traffic on RecoverPoint specific unused TCP/UDP ports over WAN interface
Updated: July 29, 2025
ID: 000019475
vSphere Client becomes unresponsive after upgrading the vCenter Server 8.0 Update 3b "You have no privileges to view this object or it is deleted"
Updated: May 11, 2025
ID: 000319177
Technical documents and videos produced by Dell Technologies
Updated: May 07, 2025
ID: 000182342
PowerMax VSI Plugin Effective Capacity Metrics explained
Updated: April 30, 2025
ID: 000312706
Certificate Signing Request (CSR) was submitted to a third-party Certificate Authority (CA) and certificates were issued, however, these certificates were not able to be imported into SRM keystores to allow HTTPS URL access.
Updated: January 31, 2025
ID: 000065800
After applying an upgrade to a 7 VM ViPR SRM instance the Primary Backend will not stay connected and errors are seen in logs, such as Catalina as well as the Centralized Management >> Servers UI showing a handshake error
Updated: January 31, 2025
ID: 000065789
This article outlines the reason for scheduled report failing to complete cleanly when exiting with error code 11 and the following line noted in the taskRun log: ReportRestrictionException: report element count restriction. In this instance we are attempting to email the report as a PDF attachment
Updated: January 31, 2025
ID: 000050389
Unable to register Storage Systems, receive message "No PowerMax/VMAS arrays visible" and while registering Storage System, "400 Failed to discover VMAX system, invalid connection. Status code: 400, Bad Request."
Updated: January 29, 2025
ID: 000203472
An error may be reported in some circumstances when trying a recovery test of guest virtual machines (VMs) from VCenter using Dell Virtual Storage Integrator (VSI), version 10.7 and below. Update VSI plugin to 10.8 or implement workaround described in this article.
Updated: October 28, 2024
ID: 000240104
This article provides the fix when the Virtual Machine fails to backup.
Updated: September 23, 2024
ID: 000052201