Avamar Virtual Edition

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

MCS does not start due to RabbitMQ misconfiguration.

An error is encountered logging in to the Avamar Administrator UI.

How to increase the event management query limit in Avamar Administrator.

EMS and DTLT services cannot be resumed due to empty or malformed emserver.xml file.

How to install signed web server certificates for Avinstaller, Client Manager, Tomcat, MCS Developer Kit (MCSDK), Java RMI, and Apache for Avamar User Interface (AUI) on Avamar 19.2 and later using the AUI upload feature.

Avamar : Avamar Client Manager (/aam) loading webpage hangs on login. The login may never finish or take tens of minutes to complete.

How to replace the default self-signed Management Console Service (MCS) root Certificate Authorities (CA) with its own CA for gsan/mcs/avagent.

The emt or tomcat service reports that it started but tomcat is not listening or running on port 8543.

The web server has some listable directories. Disable directory browsing or listing for all directories.

Avamar Client Manager web application does not show any Avamar servers listed in the server summary, only the following message: "No Data Found."

Unable to add Avamar to Cloud Disaster Recovery Appliance (CDRA) due to empty SNMPv2 community string configured on the attached Data Domain on Avamar.

When Session Security is enabled on Avamar, certificates must sync between Avamar and Data Domain. This requires the SCP protocol to be enabled on Data Domain.

This article shows how to manage the Avamar SSH timeout.

This article describes Avamar connectivity to the Dell backend.

After upgrading to or deploying Avamar 19.10, backup listing is taking extended time or timing out.

DPE: vcpsrv status shows shutdown due to invalid vcloud certificate in DPE truststore The Dell EMC Data Protection Extension is the first certificated data protection solution for VMware vCloud Director, which is also a native data protection solution. It extends the vCloud Director HTML 5 UI and REST API providing tenants a single management end-point for their virtual datacenters. Tenants can manage image level backups of VMs and vApps, restore to a new VM or in-place, by policy or adhoc, even file level restore.

An Avamar Gen5A system reports a communications module-scanner error, caused by the Telnet server on the Dell S4128F-ON switch being disabled.

Dell Avamar Data Store Gen5A remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Knowledge base (KB) article that provides steps for troubleshooting Avamar backup failures to Data Domain.

Exchange backup failing with "Windows structured exception ACCESS_VIOLATION" due to inability to run Consistency Check.

Knowledgebase (KB) article that provides workarounds for Avamar cluster registration failures.

Instructions to enable Network Data Management Protocol (NDMP) on Isilon OneFS.

This article explains how to manage the Avamar Session Security settings by using the Avinstaller installation package (AVP).

Avamar may display a degraded GSAN status and a Synchronizing state in the mccli server show-prop command due to high metadata utilization, typically exceeding 90%. This issue can arise from incorrect backups, replication to the GSAN, or other factors. To resolve this, follow the steps outlined in Dell internal article 000047627, which detail how to reduce metadata capacity and eliminate the Synchronizing state. After completing these steps, the mccli server show-prop command should display Full Access in the State attribute.

This article explains a behavior when using Avamar User Interface (AUI) to check exception jobs and it returns an empty result.

Linux client avagent is unresponsive or does not start after plug-in upgrade.

The Avamar Management Console (MC) has a bug where editing a schedule results in an error message: “The start date cannot be past date,” even when selecting a valid date.

Intermittent virtual machine (VM) image backup failure with error "vSphere Task failed (snapshot error=45): There are two usable fault domains. The operation requires one more usable fault domain" when the VxRail appliance manages the vCenter.