Dell Automation Platform Components

The deployment fails when Network Time Protocol (NTP) is set using Fully Qualified Domain Name (FQDN) for OVA installation of the Dell Automation Platform 1.x.

The Dell Automation Platform orchestrator displays a critical alert for the modification to the security setup of Orchestrator Microsegmentation. Alert code 0x20010002 is shown.

Dell Automation Platform remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Customers may encounter warning alerts for EDGE_HZP_DEVICE_CAT0 license exhaustion in Dell Automation Platform environments with PowerStore storage. This is a benign issue caused by storage onboarding incorrectly attempting to consume licenses.

A NativeEdge Asset reports an incorrect IP address for its management address.

This article explains an issue where the kernel drivers fail to detect one of the NVIDIA Graphics Processing Units (GPU) in a Unified Extensible Firmware Interface (UEFI) Virtual Machine (VM) configured with multiple GPU passthroughs.

The procedure for generating an access key and PIN to enable connectivity for a Dell Automation Platform orchestrator varies with the environment. The Dell access key and PIN portal have been updated (on 1/12/2026) to present the user with two options for access key and PIN generation for the Dell Automation Platform orchestrator.

When attempting to gather logs from a Dell Automation Platform Proxy, log gathering fails if the Proxy is named Oxy.

When updating a deployment the Deployment_id input update requires manual change of the deployment to allow the update to complete.

Upload of Dell Private Cloud Zip bundle to Orchestrator fails with "Invalid blueprint" error.

A user is unable to onboard a NativeEdge Gateway Assets (either the 3200 or 5200 Models) due to Factory OS missing Server Name Indication Header which is required for onboarding.

Dell Automation Platform uses the connection-status application programming interface (API) query on multiple areas of the Orchestrator. If the connection-status API returns an HTTP 500 error, multiple components are affected. The connection-status API returns an HTTP 500 if Secure Remote Services is not configured correctly.

A NativeEdge Virtual Machine (VM) which is imported from VMware vCenter with multiple disks can fail to boot.

This article describes a rare issue where the Deployments and Blueprints pages fail to load, resulting in a 504 Gateway Time-out error. The error is potentially related to the nginx server. A workaround is provided to resolve the issue.

This article describes the solution for Dell Automation Platform Upgrade Issues, when Portal Vault pods are not coming up.

Unable to assign a voucher downloaded from Dell Digital Locker to the Orchestrator.

This article is designed to aid a user to determine the container sizing requirements for Orchestrator External Connection vCenter.

When connecting a NativeEdge External Connection for vCenter, under certain conditions hosts and or virtual machines (VMs) may not connect to the orchestrator.

The installation may fail when installing DAP 1.x and when using a cookie domain of local.edge.

In rare circumstances, a NativeEdge Gateway with a 5g modem disconnects and is unable to reconnect until the device is rebooted.

In rare circumstances, it is possible that the device's staging partition free space is fully consumed.

Java-based containerized applications (such as Keycloak) may experience unexpected termination due to out-of-memory (OOM) errors when running on Linux Kernel 6.12 or later. This issue stems from changes in how the kernel exposes "cgroup" memory limits. These changes affect the Java Virtual Machine's (JVM) ability to detect and respect container memory constraints correctly.

The Dell Automation Platform orchestrator displays a daily critical alert for a configuration change. Alert code 0x20010002 is shown.

On-Premises Dell Automation Platform installation fails with error: chunk N does not exist. (In this case, N represents a number. The number can be different per attempt.)

A user may encounter an HTTP 400 Bad Header Request Header or Cookie Too Large alert when connecting to a SAAS Dell Automation Platform orchestrator.

Dell Automation Platform remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

When upgrading a Dell Automation Platform (DAP) from version 1.2 to 2.0 using the production bundle or OVA, the upgrade may fail or experience significant delays. The issue is caused by a large accumulation of NATS Jetstream streams created by the drift service over time. During upgrade, the system processes all streams, leading to long execution time, resource exhaustion, or failures. Additional upgrade failures may occur due to NATS configuration parsing issues.

During a software bundle deployment, a host firewall may be configured to block traffic on Kubernetes pod network interfaces. This prevents the Container Network Interface (CNI) plugin from communicating. This issue has been observed with McAfee Endpoint Security firewall but may occur with any host firewall solution.

NativeEdge Outcome Node Firmware Bundle showing Unknown for PowerEdge systems which contain a HBA355i

Users are observing the inconsistency of the download behavior of the Dell support site when download.OVA file.